Dell PowerEdge R620 Server
SKU: Dell-R620-8B-SFF
Cloud Ninjas' Dell PowerEdge R620 Specifications
Chassis
The R620 has three total bay count options. These are 4 Bay SFF, 8 Bay SFF, and 10 Bay SFF. The 4 Bay SFF chassis has two variants with a different number of PCIe slots for each. The R620 supports hot-swap, which means that drives can be added or removed while the server is on.
8 Bay SFF
The 8 Bay SFF chassis supports a total of eight 2.5” SAS, SATA, or SSD drives. There is a total of 3 PCIe slots, that are all low-profile.
10 Bay SFF
The 10 Bay SFF chassis support up to ten 2.5” SAS, SATA, or SSD drives. There is a total of 3 PCIe slots, that are all low-profile.
4 Bay SFF
There are two variants of the 4 Bay SFF chassis that are available. They both accept up to two 2.5” SAS, SATA, or SSD drives. The differences between the two 4 Bay options are that one has 2 PCIe slots and the other has 3 PCIe slots. The chassis with 2 PCIe slots has 1 low-profile PCIe slot and 1 high-profile PCIe slot. For the 3 PCIe slot chassis, all three PCIe slots are low-profile.
Processing Power
The Dell PowerEdge R620 server is a dual processor system that accepts Intel Xeon E5-2600 or E5-2600v2 Processors. In order to use an E5-2600v2 processor, you may have to update your server’s BIOS. Each socket is an LGA2011 socket that supports up to 12 cores per socket. A total of 22 cores be installed.
Intel Xeon E5-2600 Series Processors
CPU | Step Code | Cores | Frequency |
---|---|---|---|
E5-2603 | SR0LB | 4 | 1.80 GHz |
E5-2609 | SR0LA | 4 | 2.40 GHz |
E5-2620 | SR0KW | 6 | 2.00 GHz |
E5-2630 | SR0KV | 6 | 2.30 GHz |
E5-2630L | SR0KM | 6 | 2.00 GHz |
E5-2637 | SR0LE | 2 | 3.00 GHz |
E5-2640 | SR0KR | 6 | 2.50 GHz |
E5-2643 | SR0L7 | 4 | 3.30 GHz |
E5-2648L | SR0LX | 8 | 1.80 GHz |
E5-2650 | SR0KQ | 8 | 2.00 GHz |
E5-2650L | SR0KL | 8 | 1.80 GHz |
E5-2658 | SR0LZ | 8 | 2.10 GHz |
E5-2660 | SR0KK | 8 | 2.20 GHz |
E5-2665 | SR0L1 | 8 | 2.40 GHz |
E5-2667 | SR0KP | 6 | 2.90 GHz |
E5-2670 | SR0KX | 8 | 2.60 GHz |
E5-2680 | SR0KH | 8 | 2.70 GHz |
E5-2687W | SR0KG | 8 | 3.10 GHz |
E5-2690 | SR0L0 | 8 | 2.90 GHz |
Intel Xeon E5-2600 v2 Series Processors
CPU | Step Code | Cores | Frequency |
---|---|---|---|
E5-2603v2 | SR1AY | 4 | 1.80 GHz |
E5-2609v2 | SR1AX | 4 | 2.50 GHz |
E5-2618Lv2 | SR1B8 | 6 | 2.00 GHz |
E5-2620v2 | SR1AN | 6 | 2.10 GHz |
E5-2628Lv2 | SR1AF | 8 | 1.90 GHz |
E5-2630v2 | SR1AM | 6 | 2.60 GHz |
E5-2630Lv2 | SR1AZ | 6 | 2.40 GHz |
E5-2637v2 | SR1B7 | 4 | 3.50 GHz |
E5-2640v2 | SR19Z | 8 | 2.00 GHz |
E5-2643v2 | SR19X | 6 | 3.50 GHz |
E5-2648Lv2 | SR1A2 | 10 | 1.90 GHz |
E5-2650v2 | SR1A8 | 8 | 2.60 GHz |
E5-2650Lv2 | SR19Y | 10 | 1.70 GHz |
E5-2658v2 | SR1A0 | 10 | 2.40 GHz |
E5-2660v2 | SR1AB | 10 | 2.20 GHz |
E5-2667v2 | SR19W | 8 | 3.30 GHz |
E5-2670v2 | SR1A7 | 10 | 2.50 GHz |
E5-2680v2 | SR1A6 | 10 | 2.80 GHz |
E5-2687Wv2 | SR19V | 8 | 3.40 GHz |
E5-2690v2 | SR1A5 | 10 | 3.00 GHz |
E5-2695v2 | SR1BA | 12 | 2.40 GHz |
E5-2697v2 | SR19H | 12 | 2.70 GHz |
Memory
DIMM Slots
The Dell PowerEdge R620 Server has a total of 24 DDR3 DIMM slots. There are 8 memory channels that each consist of 3 DIMM slots.
Memory Types & Module Capacities
The R620 accepts either ECC Registered Memory (RDIMMs) or Load Reduced Memory (LRDIMMs). You can use capacities of 4GB, 8GB, 16GB, 32GB, and 64GB. Do note that 64GB modules can only be used with Load Reduced memory. Because of this, you can achieve a larger maximum RAM capacity.
Max Configurations
With ECC Registered memory, a max size of 768GB can be reached with a configuration of twenty-four 32GB modules. Load Reduced memory on the other hand can reach a max of 1.5TB of RAM with a configuration of twenty-four 64GB modules.
RAM Speeds
The R620 supports memory speeds of 1066MT/s, 1333MT/s, and 1600MT/s. 1866MT/s modules can be installed, but they will clock down to the true fastest speed of 1600MT/s.
Storage
All chassis options for the PowerEdge R620 accept 2.5” drives. There is no option that accepts 3.5” drives. The R620 accepts SAS, SATA, and SSD drives. All chassis options support hot-swap drives, meaning you can remove and/or add drives while the machine is powered on.
Supported Drives
Type | Max Capacity (Per Drive) | Speeds |
---|---|---|
SAS | 2.4 TB | 10k or 15k |
SATA | 2 TB | 7.2k |
SSD | 7.68 TB | 3 GB/s or 6 GB/s |
NVMe Options & Upgrades
For every system we test, we test for three different NVMe solutions: U.2, M.2, and PCIe. We tried all three of these solutions with the PowerEdge R620, but unfortunately none of these solutions worked. We tried to install an NVMe enablement kit, but there were no port on the backplane for us to install our NVMe cable. For M.2, we install a PCIe to M.2 adapter, with two M.2 drives into the card. Unfortunately, M.2 drives were not recognized. Slot bifurcation is not a setting in the BIOS. Even, if you have an up to date BIOS, slot bifurcation is not something you can enable. Lastly, we tried to install an NVMe PCIe SSD. The NVMe PCIe SSD was not recognized by the system. Overall, the R620 is not the best server when it comes to NVMe. If you want a server like the R620, with NVMe options, we recommend the PowerEdge R630.
Power Supplies
How Many Power Supplies does the R620 Take?
The Dell PowerEdge R620 Server can hold a maximum of two hot-swap power supplies. Because the power supplies are hot-swap, you can remove one from the system while the server is powered on. This will only work as long as one power supply remains plugged in.
Wattage Options
The R620 server has three power supply wattage options: 495W, 750W, and 1100W. All three options are great choices, but which one you choose depends on your application. Systems that have high end components generally require more power. Also, if the system is performing resource intensive tasks, then there will be more of a demand for power. In both cases, going with a 750W or 1100W PSU is the way to go.
Voltage
An important thing to pay attention to when buying a power supply for you R620, is the voltage. R620 power supplies can be either 110V or 220V. If you purchase a 220V power supply, but only have a 110V connection, then the system will not power on. Most outlets in American homes are equipped with 110V connections, while homes in Europe use 220V connections. 220V connections are also commonly seen in data centers. Before purchasing a power supply for your server, find out what connection you need, and then make sure the PSU you purchase supports that connection.
RAID Options
RAID Options | RAID Levels | Cache | Drive Speeds | PCIe Generation | RAID Hardware |
---|---|---|---|---|---|
S110 onboard software | 0,1,5,10 | None | 3 Gb/s SATA 6 Gb/s SAS |
PCIe 2.0 | Software |
H310 Mini Mono | 0,1,5,10,50 | None | 3 Gb/s SATA 6 Gb/s SAS |
PCIe 2.0 | Hardware |
H710 Mini Mono | 0,1,5,6,10,50,60 | 512MB | 3 Gb/s SATA 6 Gb/s SAS |
PCIe 2.0 | Hardware |
H710p Mini Mono | 0,1,5,6,10,50,60 | 1GB | 3 Gb/s SATA 6 Gb/s SAS |
PCIe 2.0 | Hardware |
H810 PCIe Adapter | 0,1,5,6,10,50,60 | 1GB | 3 Gb/s SATA 6 Gb/s SAS |
PCIe 2.0 | Hardware |
Network Interface Card Options
R620 Network Card Options
Dell Broadcom 5719 Quad Port 4x 1GbE RJ45 | PCIe Card |
Dell Broadcom 5720 Dual Port 2x 1GbE RJ45 | PCIe Card |
Dell Broadcom 5719 Quad Port 4x 1GbE RJ45 | Daughter Card |
Dell Broadcom 5720 Quad Port 4x 1GbE RJ45 | Daughter Card |
Dell Broadcom 57800S Quad Port 2x 1GbE 2x 10GbE RJ45 | Daughter Card |
Dell Broadcom 57800S Quad Port 2x 1GbE 2x 10GbE RJ45 SFP+ | Daughter Card |
Dell Intel E1G42ET Dual Port 2x 1GbE RJ45 | PCIe Card |
Dell Intel I350 Quad Port 4x 1GbE RJ45 | Daughter Card |
Dell Intel X520/I350 Quad Port 2x 10GbE 2x 1GbE RJ45 SFP+ | Daughter Card |
Dell Intel X540/I350 Quad Port 2x 1GbE 2x 10GbE RJ45 | Daughter Card |
Dell QLogic QLE2560 Single Port 8Gb HBA FC | PCIe Card |
Supported Operating Systems:
The PowerEdge R620 supports a wide variety of operating systems which ranges from different distributions of Linux, VMware, and Windows Server. These operating systems are:
- ⦿ Citrix XenServer 6.0
- ⦿ Citrix XenServer 6.1
- ⦿ Citrix XenServer 6.2
- ⦿ Citrix XenServer 6.5
- ⦿ Citrix XenServer 7.0
- ⦿ Microsoft Hyper-V
- ⦿ Novell SuSE Lunix ES 11
- ⦿ Red Hat Ent Linux 5
- ⦿ Red Hat Ent Virtual3
- ⦿ Red Hat Enterprise Linux 6
- ⦿ Red Hat Enterprise Linux 7
- ⦿ Suse Linux ES 10
- ⦿ SUSE Linux ES 12
- ⦿ VMware ESX 4.1
- ⦿ VMware ESXI 4.1
- ⦿ VMware ESXI 5.0
- ⦿ VMware ESXI 5.1
- ⦿ VMware ESXI 5.5
- ⦿ VMware ESXI 6.0
- ⦿ VMware ESXI 6.5
- ⦿ Windows Server 2008 R2
- ⦿ Windows Server 2008 x64
- ⦿ Windows Server 2008 x86
- ⦿ Windows Server 2012
- ⦿ Windows Server 2012 R2
- ⦿ Windows Server 2016
Dell PowerEdge R620 Video
Technical Information Overview
The PowerEdge R620 is a very versatile and scalable system, but great versatility can make it difficult for users to understand their system because of the vast amount of options and configurations. Because of this we have compiled manuals and guides directly from Dell, so you have all the information you need to configure, upgrade, or troubleshoot your PowerEdge R620 Server.
Owner’s Manual
Learn the ins and outs of your R620 with the Owner’s Manual: View PowerEdge R620 Owner’s Manual
Technical Guide
Need help troubleshooting your R620? The R620 technical guide is a great place to start: View PowerEdge R620 Technical Guide
Setting Up Your System Using Lifecycle Controller
Configure and setup your R620 within Dell’s integrated Lifecycle controller: View PowerEdge R620 Lifecycle Controller Setup Guide
BIOS Upgrade EFI Download
Upgrade your BIOS Via an EFI BIOS File: Download PowerEdge R620 BIOS Upgrade EFI File
- CPUs
- Memory
- Drives
- NVMe
- Different Chassis Types
- RAID
- BIOS
- iDRAC
- Mass Updates
- How to set IP Address
- How to install VMware ESXI 7.0.3
- Network Cards
- Power Supplies
- How to Rack
- How to Install Windows Server 2016
CPUs
Memory
Drives
NVMe
Different Chassis Types
RAID
BIOS
iDRAC
Mass Updates
How to set IP Address
How to install VMware ESXI 7.0.3
Network Cards
Power Supplies
How to Rack
How to Install Windows Server 2016
Cloud Ninjas' Dell PowerEdge R620 Specifications
Chassis
The R620 has three total bay count options. These are 4 Bay SFF, 8 Bay SFF, and 10 Bay SFF. The 4 Bay SFF chassis has two variants with a different number of PCIe slots for each. The R620 supports hot-swap, which means that drives can be added or removed while the server is on.
8 Bay SFF
The 8 Bay SFF chassis supports a total of eight 2.5” SAS, SATA, or SSD drives. There is a total of 3 PCIe slots, that are all low-profile.
10 Bay SFF
The 10 Bay SFF chassis support up to ten 2.5” SAS, SATA, or SSD drives. There is a total of 3 PCIe slots, that are all low-profile.
4 Bay SFF
There are two variants of the 4 Bay SFF chassis that are available. They both accept up to two 2.5” SAS, SATA, or SSD drives. The differences between the two 4 Bay options are that one has 2 PCIe slots and the other has 3 PCIe slots. The chassis with 2 PCIe slots has 1 low-profile PCIe slot and 1 high-profile PCIe slot. For the 3 PCIe slot chassis, all three PCIe slots are low-profile.
Processing Power
The Dell PowerEdge R620 server is a dual processor system that accepts Intel Xeon E5-2600 or E5-2600v2 Processors. In order to use an E5-2600v2 processor, you may have to update your server’s BIOS. Each socket is an LGA2011 socket that supports up to 12 cores per socket. A total of 22 cores be installed.
Intel Xeon E5-2600 Series Processors
CPU | Step Code | Cores | Frequency |
---|---|---|---|
E5-2603 | SR0LB | 4 | 1.80 GHz |
E5-2609 | SR0LA | 4 | 2.40 GHz |
E5-2620 | SR0KW | 6 | 2.00 GHz |
E5-2630 | SR0KV | 6 | 2.30 GHz |
E5-2630L | SR0KM | 6 | 2.00 GHz |
E5-2637 | SR0LE | 2 | 3.00 GHz |
E5-2640 | SR0KR | 6 | 2.50 GHz |
E5-2643 | SR0L7 | 4 | 3.30 GHz |
E5-2648L | SR0LX | 8 | 1.80 GHz |
E5-2650 | SR0KQ | 8 | 2.00 GHz |
E5-2650L | SR0KL | 8 | 1.80 GHz |
E5-2658 | SR0LZ | 8 | 2.10 GHz |
E5-2660 | SR0KK | 8 | 2.20 GHz |
E5-2665 | SR0L1 | 8 | 2.40 GHz |
E5-2667 | SR0KP | 6 | 2.90 GHz |
E5-2670 | SR0KX | 8 | 2.60 GHz |
E5-2680 | SR0KH | 8 | 2.70 GHz |
E5-2687W | SR0KG | 8 | 3.10 GHz |
E5-2690 | SR0L0 | 8 | 2.90 GHz |
Intel Xeon E5-2600 v2 Series Processors
CPU | Step Code | Cores | Frequency |
---|---|---|---|
E5-2603v2 | SR1AY | 4 | 1.80 GHz |
E5-2609v2 | SR1AX | 4 | 2.50 GHz |
E5-2618Lv2 | SR1B8 | 6 | 2.00 GHz |
E5-2620v2 | SR1AN | 6 | 2.10 GHz |
E5-2628Lv2 | SR1AF | 8 | 1.90 GHz |
E5-2630v2 | SR1AM | 6 | 2.60 GHz |
E5-2630Lv2 | SR1AZ | 6 | 2.40 GHz |
E5-2637v2 | SR1B7 | 4 | 3.50 GHz |
E5-2640v2 | SR19Z | 8 | 2.00 GHz |
E5-2643v2 | SR19X | 6 | 3.50 GHz |
E5-2648Lv2 | SR1A2 | 10 | 1.90 GHz |
E5-2650v2 | SR1A8 | 8 | 2.60 GHz |
E5-2650Lv2 | SR19Y | 10 | 1.70 GHz |
E5-2658v2 | SR1A0 | 10 | 2.40 GHz |
E5-2660v2 | SR1AB | 10 | 2.20 GHz |
E5-2667v2 | SR19W | 8 | 3.30 GHz |
E5-2670v2 | SR1A7 | 10 | 2.50 GHz |
E5-2680v2 | SR1A6 | 10 | 2.80 GHz |
E5-2687Wv2 | SR19V | 8 | 3.40 GHz |
E5-2690v2 | SR1A5 | 10 | 3.00 GHz |
E5-2695v2 | SR1BA | 12 | 2.40 GHz |
E5-2697v2 | SR19H | 12 | 2.70 GHz |
Memory
DIMM Slots
The Dell PowerEdge R620 Server has a total of 24 DDR3 DIMM slots. There are 8 memory channels that each consist of 3 DIMM slots.
Memory Types & Module Capacities
The R620 accepts either ECC Registered Memory (RDIMMs) or Load Reduced Memory (LRDIMMs). You can use capacities of 4GB, 8GB, 16GB, 32GB, and 64GB. Do note that 64GB modules can only be used with Load Reduced memory. Because of this, you can achieve a larger maximum RAM capacity.
Max Configurations
With ECC Registered memory, a max size of 768GB can be reached with a configuration of twenty-four 32GB modules. Load Reduced memory on the other hand can reach a max of 1.5TB of RAM with a configuration of twenty-four 64GB modules.
RAM Speeds
The R620 supports memory speeds of 1066MT/s, 1333MT/s, and 1600MT/s. 1866MT/s modules can be installed, but they will clock down to the true fastest speed of 1600MT/s.
Storage
All chassis options for the PowerEdge R620 accept 2.5” drives. There is no option that accepts 3.5” drives. The R620 accepts SAS, SATA, and SSD drives. All chassis options support hot-swap drives, meaning you can remove and/or add drives while the machine is powered on.
Supported Drives
Type | Max Capacity (Per Drive) | Speeds |
---|---|---|
SAS | 2.4 TB | 10k or 15k |
SATA | 2 TB | 7.2k |
SSD | 7.68 TB | 3 GB/s or 6 GB/s |
NVMe Options & Upgrades
For every system we test, we test for three different NVMe solutions: U.2, M.2, and PCIe. We tried all three of these solutions with the PowerEdge R620, but unfortunately none of these solutions worked. We tried to install an NVMe enablement kit, but there were no port on the backplane for us to install our NVMe cable. For M.2, we install a PCIe to M.2 adapter, with two M.2 drives into the card. Unfortunately, M.2 drives were not recognized. Slot bifurcation is not a setting in the BIOS. Even, if you have an up to date BIOS, slot bifurcation is not something you can enable. Lastly, we tried to install an NVMe PCIe SSD. The NVMe PCIe SSD was not recognized by the system. Overall, the R620 is not the best server when it comes to NVMe. If you want a server like the R620, with NVMe options, we recommend the PowerEdge R630.
Power Supplies
How Many Power Supplies does the R620 Take?
The Dell PowerEdge R620 Server can hold a maximum of two hot-swap power supplies. Because the power supplies are hot-swap, you can remove one from the system while the server is powered on. This will only work as long as one power supply remains plugged in.
Wattage Options
The R620 server has three power supply wattage options: 495W, 750W, and 1100W. All three options are great choices, but which one you choose depends on your application. Systems that have high end components generally require more power. Also, if the system is performing resource intensive tasks, then there will be more of a demand for power. In both cases, going with a 750W or 1100W PSU is the way to go.
Voltage
An important thing to pay attention to when buying a power supply for you R620, is the voltage. R620 power supplies can be either 110V or 220V. If you purchase a 220V power supply, but only have a 110V connection, then the system will not power on. Most outlets in American homes are equipped with 110V connections, while homes in Europe use 220V connections. 220V connections are also commonly seen in data centers. Before purchasing a power supply for your server, find out what connection you need, and then make sure the PSU you purchase supports that connection.
RAID Options
RAID Options | RAID Levels | Cache | Drive Speeds | PCIe Generation | RAID Hardware |
---|---|---|---|---|---|
S110 onboard software | 0,1,5,10 | None | 3 Gb/s SATA 6 Gb/s SAS |
PCIe 2.0 | Software |
H310 Mini Mono | 0,1,5,10,50 | None | 3 Gb/s SATA 6 Gb/s SAS |
PCIe 2.0 | Hardware |
H710 Mini Mono | 0,1,5,6,10,50,60 | 512MB | 3 Gb/s SATA 6 Gb/s SAS |
PCIe 2.0 | Hardware |
H710p Mini Mono | 0,1,5,6,10,50,60 | 1GB | 3 Gb/s SATA 6 Gb/s SAS |
PCIe 2.0 | Hardware |
H810 PCIe Adapter | 0,1,5,6,10,50,60 | 1GB | 3 Gb/s SATA 6 Gb/s SAS |
PCIe 2.0 | Hardware |
Network Interface Card Options
R620 Network Card Options
Dell Broadcom 5719 Quad Port 4x 1GbE RJ45 | PCIe Card |
Dell Broadcom 5720 Dual Port 2x 1GbE RJ45 | PCIe Card |
Dell Broadcom 5719 Quad Port 4x 1GbE RJ45 | Daughter Card |
Dell Broadcom 5720 Quad Port 4x 1GbE RJ45 | Daughter Card |
Dell Broadcom 57800S Quad Port 2x 1GbE 2x 10GbE RJ45 | Daughter Card |
Dell Broadcom 57800S Quad Port 2x 1GbE 2x 10GbE RJ45 SFP+ | Daughter Card |
Dell Intel E1G42ET Dual Port 2x 1GbE RJ45 | PCIe Card |
Dell Intel I350 Quad Port 4x 1GbE RJ45 | Daughter Card |
Dell Intel X520/I350 Quad Port 2x 10GbE 2x 1GbE RJ45 SFP+ | Daughter Card |
Dell Intel X540/I350 Quad Port 2x 1GbE 2x 10GbE RJ45 | Daughter Card |
Dell QLogic QLE2560 Single Port 8Gb HBA FC | PCIe Card |
Supported Operating Systems:
The PowerEdge R620 supports a wide variety of operating systems which ranges from different distributions of Linux, VMware, and Windows Server. These operating systems are:
- ⦿ Citrix XenServer 6.0
- ⦿ Citrix XenServer 6.1
- ⦿ Citrix XenServer 6.2
- ⦿ Citrix XenServer 6.5
- ⦿ Citrix XenServer 7.0
- ⦿ Microsoft Hyper-V
- ⦿ Novell SuSE Lunix ES 11
- ⦿ Red Hat Ent Linux 5
- ⦿ Red Hat Ent Virtual3
- ⦿ Red Hat Enterprise Linux 6
- ⦿ Red Hat Enterprise Linux 7
- ⦿ Suse Linux ES 10
- ⦿ SUSE Linux ES 12
- ⦿ VMware ESX 4.1
- ⦿ VMware ESXI 4.1
- ⦿ VMware ESXI 5.0
- ⦿ VMware ESXI 5.1
- ⦿ VMware ESXI 5.5
- ⦿ VMware ESXI 6.0
- ⦿ VMware ESXI 6.5
- ⦿ Windows Server 2008 R2
- ⦿ Windows Server 2008 x64
- ⦿ Windows Server 2008 x86
- ⦿ Windows Server 2012
- ⦿ Windows Server 2012 R2
- ⦿ Windows Server 2016
Dell PowerEdge R620 Video
Technical Information Overview
The PowerEdge R620 is a very versatile and scalable system, but great versatility can make it difficult for users to understand their system because of the vast amount of options and configurations. Because of this we have compiled manuals and guides directly from Dell, so you have all the information you need to configure, upgrade, or troubleshoot your PowerEdge R620 Server.
Owner’s Manual
Learn the ins and outs of your R620 with the Owner’s Manual: View PowerEdge R620 Owner’s Manual
Technical Guide
Need help troubleshooting your R620? The R620 technical guide is a great place to start: View PowerEdge R620 Technical Guide
Setting Up Your System Using Lifecycle Controller
Configure and setup your R620 within Dell’s integrated Lifecycle controller: View PowerEdge R620 Lifecycle Controller Setup Guide
BIOS Upgrade EFI Download
Upgrade your BIOS Via an EFI BIOS File: Download PowerEdge R620 BIOS Upgrade EFI File
Cloud Ninja One Year Warranty
WHAT IS COVERED BY THIS WARRANTY?
Cloud Ninja warrants the hardware product and accessories contained in the original packaging (“Cloud Ninja Product”) against defects in materials and workmanship when used normally in accordance with Cloud Ninja' guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). Cloud Ninja’s guidelines include but are not limited to information contained in technical specifications and user manuals communications from Brand.
Please note: All claims made under the Cloud Ninja’s One-Year Limited Warranty will be governed by the terms set out in this warranty document.
WHAT IS NOT COVERED BY THIS WARRANTY?
This Warranty does not apply to any non-Cloud Ninja sold hardware products or any software, even if packaged or sold with Cloud Ninja hardware. Manufacturers, suppliers, or publishers, other than Cloud Ninjas, may provide their own warranties to you – please contact them for further information. Cloud Ninjas does not warrant that the operation of the Cloud Ninja Product will be uninterrupted or error-free. Cloud Ninjas is not responsible for damages arising from failure to follow instructions relating to the Cloud Ninja Product’s use. We do warranty drives used for China plotting or mining. We support the Crypto community and love what they are building. However, China burns through drives and we cannot provide warranty for China.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Cloud Ninjas Product outside original manufacturer’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Cloud Ninjas or a Cloud Ninjas Authorized Service Provider; (g) to a Cloud Ninjas Product that has been modified to alter functionality or capability without the written permission of Cloud Ninjas; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Cloud Ninjas Product, or (i) if any serial number has been removed or defaced from the Cloud Ninjas Product.
YOUR RESPONSIBILITIES
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE INFORMATION CONTAINED ON THE CLOUD NINJAS PRODUCT STORAGE MEDIA TO PROTECT THE CONTENTS AND AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL FAILURES.
Before receiving warranty service, Cloud Ninjas or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Cloud Ninjas’ procedures for obtaining warranty service. Before submitting your Cloud Ninjas Product for warranty service you should maintain a separate backup copy of the contents of its storage media, remove all personal information that you want to protect and disable all security passwords.
DURING WARRANTY SERVICE IT IS POSSIBLE THE CONTENTS OF THE STORAGE MEDIA WILL BE LOST, REPLACED OR REFORMATTED. CLOUD NINJAS AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY OTHER PART OF THE CLOUD NINJAS PRODUCT SERVICED.
Following warranty service your Cloud Ninjas Product or a replacement device will be returned to you as your Cloud Ninja Product was configured when originally purchased, subject to applicable updates. You will be responsible for reinstalling all other software programs, data and information. Recovery and reinstallation of other software programs, data and information are not covered under this Warranty.