HPE ProLiant DL360p Gen8 Server
SKU: HP-DL360-G8-4B-LFF
Cloud Ninjas' HPE ProLiant DL360p Gen8 Specifications
Chassis
The HPE ProLiant DL360p Gen8 server is powerful, general-purpose server. This server is perfect for businesses of all sizes This 1U rackmount server has three chassis options to choose from: 4 Bay SFF, 8 Bay SFF, 10 Bay SFF.
4 Bay LFF
The 4 Bay LFF chassis for the HPE ProLiant DL360p Gen8 can accept up to eight 3.5" SAS/SATA drives. 2.5" hard drives and solid-state drives can be installed via a 2.5" to 3.5" drive converter. Drive bays for the DL360p are hot-swap, meaning that drives can be added or removed while the system is powered on. The rear of the 4 Bay LFF chassis includes two type A USB 3.0, a VGA port, a serial connector, a iLO 4 port, four 1GbE RJ45 Ethernet ports, one FLOM bay, and two hot-swap power supply bays.
8 Bay SFF
The DL360p Gen8's 8 Bay SFF chassis supports up to eight 2.5" SAS/SATA hard drives and/or solid-state drives. Drive bays for the 8 Bay SFF chassis are hot-swap. The rear of the 10 Bay SFF chassis includes two type A USB 3.0, a VGA port, a serial connector, a iLO 4 port, four 1GbE RJ45 Ethernet ports, one FLOM bay, and two hot-swap power supply bays.
10 Bay SFF
The DL360p Gen8's 10 Bay SFF chassis supports up to ten 2.5" SAS/SATA hard drives and/or solid-state drives. Drive bays for the 10 Bay SFF chassis are hot-swap. The rear of the 10 Bay SFF chassis includes two type A USB 3.0, a VGA port, a serial connector, a iLO 4 port, four 1GbE RJ45 Ethernet ports, one FLOM bay, and two hot-swap power supply bays.
Processing Power
The HPE ProLiant DL360p Gen8 server supports up to two 2nd Generation Intel Scalable CPUs. Total of 24 cores with a total of 12 cores per processor.
2nd Generation Intel Xeon Scalable
| CPU | Step Code | Cores | Frequency |
|---|---|---|---|
| E5-2603v2 | SR1AY | 4 | 1.80 GHz |
| E5-2609v2 | SR1AX | 4 | 2.50 GHz |
| E5-2618Lv2 | SR1B8 | 6 | 2.00 GHz |
| E5-2620v2 | SR1AN | 6 | 2.10 GHz |
| E5-2628Lv2 | SR1AF | 8 | 1.90 GHz |
| E5-2630v2 | SR1AM | 6 | 2.60 GHz |
| E5-2630Lv2 | SR1AZ | 6 | 2.40 GHz |
| E5-2637v2 | SR1B7 | 4 | 3.50 GHz |
| E5-2640v2 | SR19Z | 8 | 2.00 GHz |
| E5-2643v2 | SR19X | 6 | 3.50 GHz |
| E5-2648Lv2 | SR1A2 | 10 | 1.90 GHz |
| E5-2650v2 | SR1A8 | 8 | 2.60 GHz |
| E5-2650Lv2 | SR19Y | 10 | 1.70 GHz |
| E5-2658v2 | SR1A0 | 10 | 2.40 GHz |
| E5-2660v2 | SR1AB | 10 | 2.20 GHz |
| E5-2667v2 | SR19W | 8 | 3.30 GHz |
2nd Generation Intel Xeon Scalable
| CPU | Step Code | Cores | Frequency |
|---|---|---|---|
| E5-2670v2 | SR1A7 | 10 | 2.50 GHz |
| E5-2680v2 | SR1A6 | 10 | 2.80 GHz |
| E5-2687Wv2 | SR19V | 8 | 3.40 GHz |
| E5-2690v2 | SR1A5 | 10 | 3.00 GHz |
| E5-2695v2 | SR1BA | 12 | 2.40 GHz |
| E5-2697v2 | SR19H | 12 | 2.70 GHz |
| E5-2650Lv2 | SR19Y | 10 | 1.70 GHz |
| E5-2658v2 | SR1A0 | 10 | 2.40 GHz |
| E5-2660v2 | SR1AB | 10 | 2.20 GHz |
| E5-2667v2 | SR19W | 8 | 3.30 GHz |
| E5-2670v2 | SR1A7 | 10 | 2.50 GHz |
| E5-2680v2 | SR1A6 | 10 | 2.80 GHz |
| E5-2687Wv2 | SR19V | 8 | 3.40 GHz |
| E5-2690v2 | SR1A5 | 10 | 3.00 GHz |
| E5-2695v2 | SR1BA | 12 | 2.40 GHz |
| E5-2697v2 | SR19H | 12 | 2.70 GHz |
Memory
DIMM slots & Memory Channels
The HPE ProLiant DL360p Gen8 server is a DDR3 basd machine with 24 DIMM slots and 4 memory channels. Each channel consist of 3 DIMM slots.
Supported Memory Types
The DL360p Gen8 accepts both ECC Registered (RDIMM), Load Reduced (LRDIMM) and ECC Unbuffered (UDIMM) memory. It is important to not mixed together memory types. For example, if you are installing LRDIMMs into your server, do not install any RDIMMs. If you are installing RDIMMs, do not install any LRDIMMs. Mixing memory types can lead to issues such as boot failure.
Supported Memory Capacities
Capacities of 8GB, 16GB, and 32GB. 32GB is only available with LRDIMMs, 16GB are only available with RDIMM, 8GB are only available with UDIMM. With Load Reduced and RDIMM, you can achieve an overall greater RAM capacity.
Max Configurations
With ECC Registered memory, you can achieve a max of 384GB with a configuration of 24x16GB modules at 1333MHz. With Load Reduced, the max you can achieve is 768GB with a configuration of 24x32GB modules at 1066MHz. With UDIMM, 128GB can be achieved with 16x8GB modules at 1333MHz.
Supported Memory Speeds
The HPE ProLiant DL360p Gen8 supports memory speeds of 1066MT/s, up to 1600MT/s. The processor you have installed will determine the max memory speed that you can use with your system. For example, if your processor supports a max memory speed off 1333MT/s and you install a 1600MT/s module, the module will clock down to 1333MT/s. 1333MT/s is the fastest possible speed for this system.
Storage
The DL360p G10 chassis that you have will determine what form factor and number of drives you can install. With the 4 Bay LFF chassis, you can install up to four 3.5" SAS/SATA hard drives. With the 8 Bay SFF chassis, you can install up to eight 2.5" SAS/SATA hard drives. 2.5" SAS/SATA HDDs and/or SSDs can be install into the 4 Bay SFF chassis via a 2.5" to 3.5" drive adapter. The 10 Bay SFF chassis can accept up to ten 2.5" SAS/SATA hard drives and/or solid-state drives. All three chassis for the DL360p Gen8 are hot-swap, meaning the drives can be added or removed while the server is powered on.
Supported Drives (2.5")
| Type | Speeds | Max Capacity Per Drive |
|---|---|---|
| SAS | 7.2K, 10K, 15K | 2.4TB |
| SATA | 7.2K | 2TB |
| SSD (SAS & SATA) | 6GB/s, 12GB/s | 15.36TB |
Supported Drives (3.5")
| Type | Speeds | Max Capacity Per Drive |
|---|---|---|
| SAS | 7.2K | 10TB |
| SATA | 7.2K | 14TB |
| SSD (SAS & SATA) | 6GB/s, 12GB/s | 15.36TB |
Power Supplies
Power Supplies Overview
RAID Options
The HPE ProLiant DL360p Gen8 has support for Embedded and PCIe RAID controllers. Embedded RAID controllers have a dedicated spot of the motherboard that the card is installed.
| RAID Options | RAID Levels | Cache | Drive Speeds | PCIe Generation | RAID Hardware |
|---|---|---|---|---|---|
| Smart Array S100i Software | 0, 1, 5, 10 | None | 6 Gb/s SATA | N/A | Software |
| Smart Array P420i | 0, 1, 1+0 , 5, 5+0, 6, 6+0 | 1GB | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 3.0 | Hardware |
| Smart Array P420i | 0, 1, 1+0 , 5, 5+0, 6, 6+0 | 2GB | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 3.0 | Hardware |
Network Interface Card Options
The HPE DL360p Gen8 server has 2 2GbE port integrated into the motherboard. There is also a dedidicated FlexibleLom (FLOM) slot in the rear of the system. This FLOM slot allow you to install cards with up to two ports. If you want additional networking capabilities in addition to the built in network ports and an FLOM card, you can also install PCIe network cards. FLOM and PCIe network cards are available with a variety of different speeds and port types. There are cards with port interfaces of RJ45, SFP, SFP+, SFP28, QSFP, and QSFP28. There are also speed options of 1GbE, 10GbE, 25GbE, 40GbE, and 100GbE. The number of ports, network speeds, and port interfaces that are best for you are entirely based on you applications.
FlexibleLOM (FLOM) Network Cards
| HP Ethernet 1Gb 4-port 331FLR FIO Adapter |
| HP Ethernet 10Gb 2-port 530FLR-SFP+ FIO Adapter |
| HPE Ethernet 561FLR-T Dual Port 2 x 10GbE RJ45 Network Adapter |
| HP FlexFabric 10Gb 2-port 554FLR-SFP+ FIO Adapter |
| HP Ethernet 1Gb 4-port 366FLR FIO Adapter |
| HP Ethernet 10Gb 2-port 560FLR-SFP+ FIO Adapter |
| HP FlexFabric 10Gb 2-port 526FLR-SFP+ FIO Adapterr |
| HPE FlexFabric 536FLR-T Quad Port 4 x 10GbE RJ45 Network Adapter |
FlexibleLOM (FLOM) Network Cards
| HPE FlexFabric 534FLR-SFP+ Dual Port 2 x 10GbE SFP+ Network Adapter |
| HP Ethernet 10Gb 2-port 561FLR-T FIO Adapter |
| HP FlexFabric 10Gb 2-port 533FLR-T FIO Adapter |
| HP Ethernet 10Gb 2-port 570FLR-SFP+ FIO Adapter |
| HP Ethernet 10Gb 2-port 571FLR-SFP+ FIO Adapter |
| HP InfiniBand FDR 2-port 545QSFP Adapter |
| HP Infiniband FDR/Ethernet 10Gb/40Gb 2-port 544FLR-QSFP Adapter |
| HP Infiniband QDR/Ethernet 10Gb 2-port 544FLR-QSFP Adapter |
Systems Management Solutions
For server management, the HPE ProLiant DL360p Gen8 server utilizes Integrated Lights-Out 4 (iLO 4). The iLO can be accessed via the integrated iLO port on the rear of the DL360p Gen8. iLO features include: Active Health System Logs, Agentless Management, Deployment and Provisioning, Embedded Remoted Support, iLO Federation Management, Integrated Management Log, Integrated Remote Console, Power Consumption and Power Settings, Power Management, Server Health Monitoring, User Access, and Virtual Media. The iLO has two license types: standard and advanced. A standard license is more limited than the advanced license. The main difference between the two licenses is that an advanced license allows you to use remote console and media functions.
Supported Operating Systems:
The HPE ProLiant DL360p Gen8 Server supports a wide variety of operating systems which ranges from different distributions of Linux, VMware, and Windows Server. The operating systems include, but are not limited to:
- ⦿ Red Hat Enterprise Linux 6.9 and 7.3
- ⦿ SUSE Linux Enterprise Server 11 SP4 and 12 SP2
- ⦿ VMware ESXi 6.0 U3
- ⦿ VMware ESXi 6.5 U1
- ⦿ ClearOS
- ⦿ CentOS
- ⦿ Windows Server 2012 R2
- ⦿ Windows Server 2016
Technical Information Overview
The HP ProLiant DL360p Gen8 rackmount server is a powerful 1U server that is very versatile and can be used for a wide variety of different applications. The DL360p Gen8 is loaded with amazing features. We have compiled a list of manuals to help you get the most out of your HP ProLiant DL360 Gen10!
User Guide
Spec Sheet
iLO 5 User Guide
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Cloud Ninjas' HPE ProLiant DL360p Gen8 Specifications
Chassis
The HPE ProLiant DL360p Gen8 server is powerful, general-purpose server. This server is perfect for businesses of all sizes This 1U rackmount server has three chassis options to choose from: 4 Bay SFF, 8 Bay SFF, 10 Bay SFF.
4 Bay LFF
The 4 Bay LFF chassis for the HPE ProLiant DL360p Gen8 can accept up to eight 3.5" SAS/SATA drives. 2.5" hard drives and solid-state drives can be installed via a 2.5" to 3.5" drive converter. Drive bays for the DL360p are hot-swap, meaning that drives can be added or removed while the system is powered on. The rear of the 4 Bay LFF chassis includes two type A USB 3.0, a VGA port, a serial connector, a iLO 4 port, four 1GbE RJ45 Ethernet ports, one FLOM bay, and two hot-swap power supply bays.
8 Bay SFF
The DL360p Gen8's 8 Bay SFF chassis supports up to eight 2.5" SAS/SATA hard drives and/or solid-state drives. Drive bays for the 8 Bay SFF chassis are hot-swap. The rear of the 10 Bay SFF chassis includes two type A USB 3.0, a VGA port, a serial connector, a iLO 4 port, four 1GbE RJ45 Ethernet ports, one FLOM bay, and two hot-swap power supply bays.
10 Bay SFF
The DL360p Gen8's 10 Bay SFF chassis supports up to ten 2.5" SAS/SATA hard drives and/or solid-state drives. Drive bays for the 10 Bay SFF chassis are hot-swap. The rear of the 10 Bay SFF chassis includes two type A USB 3.0, a VGA port, a serial connector, a iLO 4 port, four 1GbE RJ45 Ethernet ports, one FLOM bay, and two hot-swap power supply bays.
Processing Power
The HPE ProLiant DL360p Gen8 server supports up to two 2nd Generation Intel Scalable CPUs. Total of 24 cores with a total of 12 cores per processor.
2nd Generation Intel Xeon Scalable
| CPU | Step Code | Cores | Frequency |
|---|---|---|---|
| E5-2603v2 | SR1AY | 4 | 1.80 GHz |
| E5-2609v2 | SR1AX | 4 | 2.50 GHz |
| E5-2618Lv2 | SR1B8 | 6 | 2.00 GHz |
| E5-2620v2 | SR1AN | 6 | 2.10 GHz |
| E5-2628Lv2 | SR1AF | 8 | 1.90 GHz |
| E5-2630v2 | SR1AM | 6 | 2.60 GHz |
| E5-2630Lv2 | SR1AZ | 6 | 2.40 GHz |
| E5-2637v2 | SR1B7 | 4 | 3.50 GHz |
| E5-2640v2 | SR19Z | 8 | 2.00 GHz |
| E5-2643v2 | SR19X | 6 | 3.50 GHz |
| E5-2648Lv2 | SR1A2 | 10 | 1.90 GHz |
| E5-2650v2 | SR1A8 | 8 | 2.60 GHz |
| E5-2650Lv2 | SR19Y | 10 | 1.70 GHz |
| E5-2658v2 | SR1A0 | 10 | 2.40 GHz |
| E5-2660v2 | SR1AB | 10 | 2.20 GHz |
| E5-2667v2 | SR19W | 8 | 3.30 GHz |
2nd Generation Intel Xeon Scalable
| CPU | Step Code | Cores | Frequency |
|---|---|---|---|
| E5-2670v2 | SR1A7 | 10 | 2.50 GHz |
| E5-2680v2 | SR1A6 | 10 | 2.80 GHz |
| E5-2687Wv2 | SR19V | 8 | 3.40 GHz |
| E5-2690v2 | SR1A5 | 10 | 3.00 GHz |
| E5-2695v2 | SR1BA | 12 | 2.40 GHz |
| E5-2697v2 | SR19H | 12 | 2.70 GHz |
| E5-2650Lv2 | SR19Y | 10 | 1.70 GHz |
| E5-2658v2 | SR1A0 | 10 | 2.40 GHz |
| E5-2660v2 | SR1AB | 10 | 2.20 GHz |
| E5-2667v2 | SR19W | 8 | 3.30 GHz |
| E5-2670v2 | SR1A7 | 10 | 2.50 GHz |
| E5-2680v2 | SR1A6 | 10 | 2.80 GHz |
| E5-2687Wv2 | SR19V | 8 | 3.40 GHz |
| E5-2690v2 | SR1A5 | 10 | 3.00 GHz |
| E5-2695v2 | SR1BA | 12 | 2.40 GHz |
| E5-2697v2 | SR19H | 12 | 2.70 GHz |
Memory
DIMM slots & Memory Channels
The HPE ProLiant DL360p Gen8 server is a DDR3 basd machine with 24 DIMM slots and 4 memory channels. Each channel consist of 3 DIMM slots.
Supported Memory Types
The DL360p Gen8 accepts both ECC Registered (RDIMM), Load Reduced (LRDIMM) and ECC Unbuffered (UDIMM) memory. It is important to not mixed together memory types. For example, if you are installing LRDIMMs into your server, do not install any RDIMMs. If you are installing RDIMMs, do not install any LRDIMMs. Mixing memory types can lead to issues such as boot failure.
Supported Memory Capacities
Capacities of 8GB, 16GB, and 32GB. 32GB is only available with LRDIMMs, 16GB are only available with RDIMM, 8GB are only available with UDIMM. With Load Reduced and RDIMM, you can achieve an overall greater RAM capacity.
Max Configurations
With ECC Registered memory, you can achieve a max of 384GB with a configuration of 24x16GB modules at 1333MHz. With Load Reduced, the max you can achieve is 768GB with a configuration of 24x32GB modules at 1066MHz. With UDIMM, 128GB can be achieved with 16x8GB modules at 1333MHz.
Supported Memory Speeds
The HPE ProLiant DL360p Gen8 supports memory speeds of 1066MT/s, up to 1600MT/s. The processor you have installed will determine the max memory speed that you can use with your system. For example, if your processor supports a max memory speed off 1333MT/s and you install a 1600MT/s module, the module will clock down to 1333MT/s. 1333MT/s is the fastest possible speed for this system.
Storage
The DL360p G10 chassis that you have will determine what form factor and number of drives you can install. With the 4 Bay LFF chassis, you can install up to four 3.5" SAS/SATA hard drives. With the 8 Bay SFF chassis, you can install up to eight 2.5" SAS/SATA hard drives. 2.5" SAS/SATA HDDs and/or SSDs can be install into the 4 Bay SFF chassis via a 2.5" to 3.5" drive adapter. The 10 Bay SFF chassis can accept up to ten 2.5" SAS/SATA hard drives and/or solid-state drives. All three chassis for the DL360p Gen8 are hot-swap, meaning the drives can be added or removed while the server is powered on.
Supported Drives (2.5")
| Type | Speeds | Max Capacity Per Drive |
|---|---|---|
| SAS | 7.2K, 10K, 15K | 2.4TB |
| SATA | 7.2K | 2TB |
| SSD (SAS & SATA) | 6GB/s, 12GB/s | 15.36TB |
Supported Drives (3.5")
| Type | Speeds | Max Capacity Per Drive |
|---|---|---|
| SAS | 7.2K | 10TB |
| SATA | 7.2K | 14TB |
| SSD (SAS & SATA) | 6GB/s, 12GB/s | 15.36TB |
Power Supplies
Power Supplies Overview
RAID Options
The HPE ProLiant DL360p Gen8 has support for Embedded and PCIe RAID controllers. Embedded RAID controllers have a dedicated spot of the motherboard that the card is installed.
| RAID Options | RAID Levels | Cache | Drive Speeds | PCIe Generation | RAID Hardware |
|---|---|---|---|---|---|
| Smart Array S100i Software | 0, 1, 5, 10 | None | 6 Gb/s SATA | N/A | Software |
| Smart Array P420i | 0, 1, 1+0 , 5, 5+0, 6, 6+0 | 1GB | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 3.0 | Hardware |
| Smart Array P420i | 0, 1, 1+0 , 5, 5+0, 6, 6+0 | 2GB | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 3.0 | Hardware |
Network Interface Card Options
The HPE DL360p Gen8 server has 2 2GbE port integrated into the motherboard. There is also a dedidicated FlexibleLom (FLOM) slot in the rear of the system. This FLOM slot allow you to install cards with up to two ports. If you want additional networking capabilities in addition to the built in network ports and an FLOM card, you can also install PCIe network cards. FLOM and PCIe network cards are available with a variety of different speeds and port types. There are cards with port interfaces of RJ45, SFP, SFP+, SFP28, QSFP, and QSFP28. There are also speed options of 1GbE, 10GbE, 25GbE, 40GbE, and 100GbE. The number of ports, network speeds, and port interfaces that are best for you are entirely based on you applications.
FlexibleLOM (FLOM) Network Cards
| HP Ethernet 1Gb 4-port 331FLR FIO Adapter |
| HP Ethernet 10Gb 2-port 530FLR-SFP+ FIO Adapter |
| HPE Ethernet 561FLR-T Dual Port 2 x 10GbE RJ45 Network Adapter |
| HP FlexFabric 10Gb 2-port 554FLR-SFP+ FIO Adapter |
| HP Ethernet 1Gb 4-port 366FLR FIO Adapter |
| HP Ethernet 10Gb 2-port 560FLR-SFP+ FIO Adapter |
| HP FlexFabric 10Gb 2-port 526FLR-SFP+ FIO Adapterr |
| HPE FlexFabric 536FLR-T Quad Port 4 x 10GbE RJ45 Network Adapter |
FlexibleLOM (FLOM) Network Cards
| HPE FlexFabric 534FLR-SFP+ Dual Port 2 x 10GbE SFP+ Network Adapter |
| HP Ethernet 10Gb 2-port 561FLR-T FIO Adapter |
| HP FlexFabric 10Gb 2-port 533FLR-T FIO Adapter |
| HP Ethernet 10Gb 2-port 570FLR-SFP+ FIO Adapter |
| HP Ethernet 10Gb 2-port 571FLR-SFP+ FIO Adapter |
| HP InfiniBand FDR 2-port 545QSFP Adapter |
| HP Infiniband FDR/Ethernet 10Gb/40Gb 2-port 544FLR-QSFP Adapter |
| HP Infiniband QDR/Ethernet 10Gb 2-port 544FLR-QSFP Adapter |
Systems Management Solutions
For server management, the HPE ProLiant DL360p Gen8 server utilizes Integrated Lights-Out 4 (iLO 4). The iLO can be accessed via the integrated iLO port on the rear of the DL360p Gen8. iLO features include: Active Health System Logs, Agentless Management, Deployment and Provisioning, Embedded Remoted Support, iLO Federation Management, Integrated Management Log, Integrated Remote Console, Power Consumption and Power Settings, Power Management, Server Health Monitoring, User Access, and Virtual Media. The iLO has two license types: standard and advanced. A standard license is more limited than the advanced license. The main difference between the two licenses is that an advanced license allows you to use remote console and media functions.
Supported Operating Systems:
The HPE ProLiant DL360p Gen8 Server supports a wide variety of operating systems which ranges from different distributions of Linux, VMware, and Windows Server. The operating systems include, but are not limited to:
- ⦿ Red Hat Enterprise Linux 6.9 and 7.3
- ⦿ SUSE Linux Enterprise Server 11 SP4 and 12 SP2
- ⦿ VMware ESXi 6.0 U3
- ⦿ VMware ESXi 6.5 U1
- ⦿ ClearOS
- ⦿ CentOS
- ⦿ Windows Server 2012 R2
- ⦿ Windows Server 2016
Technical Information Overview
The HP ProLiant DL360p Gen8 rackmount server is a powerful 1U server that is very versatile and can be used for a wide variety of different applications. The DL360p Gen8 is loaded with amazing features. We have compiled a list of manuals to help you get the most out of your HP ProLiant DL360 Gen10!
User Guide
Spec Sheet
iLO 5 User Guide
Cloud Ninja One Year Warranty
WHAT IS COVERED BY THIS WARRANTY?
Cloud Ninja warrants the hardware product and accessories contained in the original packaging (“Cloud Ninja Product”) against defects in materials and workmanship when used normally in accordance with Cloud Ninja' guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). Cloud Ninja’s guidelines include but are not limited to information contained in technical specifications and user manuals communications from Brand.
Please note: All claims made under the Cloud Ninja’s One-Year Limited Warranty will be governed by the terms set out in this warranty document.
WHAT IS NOT COVERED BY THIS WARRANTY?
This Warranty does not apply to any non-Cloud Ninja sold hardware products or any software, even if packaged or sold with Cloud Ninja hardware. Manufacturers, suppliers, or publishers, other than Cloud Ninjas, may provide their own warranties to you – please contact them for further information. Cloud Ninjas does not warrant that the operation of the Cloud Ninja Product will be uninterrupted or error-free. Cloud Ninjas is not responsible for damages arising from failure to follow instructions relating to the Cloud Ninja Product’s use. We do warranty drives used for China plotting or mining. We support the Crypto community and love what they are building. However, China burns through drives and we cannot provide warranty for China.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Cloud Ninjas Product outside original manufacturer’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Cloud Ninjas or a Cloud Ninjas Authorized Service Provider; (g) to a Cloud Ninjas Product that has been modified to alter functionality or capability without the written permission of Cloud Ninjas; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Cloud Ninjas Product, or (i) if any serial number has been removed or defaced from the Cloud Ninjas Product.
YOUR RESPONSIBILITIES
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE INFORMATION CONTAINED ON THE CLOUD NINJAS PRODUCT STORAGE MEDIA TO PROTECT THE CONTENTS AND AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL FAILURES.
Before receiving warranty service, Cloud Ninjas or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Cloud Ninjas’ procedures for obtaining warranty service. Before submitting your Cloud Ninjas Product for warranty service you should maintain a separate backup copy of the contents of its storage media, remove all personal information that you want to protect and disable all security passwords.
DURING WARRANTY SERVICE IT IS POSSIBLE THE CONTENTS OF THE STORAGE MEDIA WILL BE LOST, REPLACED OR REFORMATTED. CLOUD NINJAS AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY OTHER PART OF THE CLOUD NINJAS PRODUCT SERVICED.
Following warranty service your Cloud Ninjas Product or a replacement device will be returned to you as your Cloud Ninja Product was configured when originally purchased, subject to applicable updates. You will be responsible for reinstalling all other software programs, data and information. Recovery and reinstallation of other software programs, data and information are not covered under this Warranty.