Dell PowerEdge R550 Server
SKU: Dell-R550-8B-SFF
Cloud Ninjas' Dell PowerEdge R550 Specifications
Chassis
The Dell PowerEdge R550 is a 2U server in Dell’s 15th generation line up of servers. This server builds upon the 14th generation’s R540. We will highlight the similarities and differences between each chassis option for the PowerEdge R550.
Bay Counts
There are three different bay counts and form factors to choose from for the PowerEdge R550. These options are: 8 Bay LFF, 8 Bay SFF, and 16 Bay SFF. The 8 Bay LFF chassis accepts up to eight 3.5” SAS/SATA drives. The 8 Bay SFF chassis accepts up to eight 2.5” SAS/SATA drives. Lastly, the 16 Bay SFF chassis accepts up to sixteen 2.5” SAS/SATA drives. None of R550 chassis options have an NVMe capable backplane.
Chassis Rear and PCIe Slots
In the rear of the PowerEdge R550, there are four low-profile PCIe slots, two 1GbE RJ45 Ethernet ports, a dedicated iDRAC port, a 2.0 and 3.0 USB port, an OCP card slot, VGA port, system ID button, a BOSS-S2 module, and two hot-swap power supply bays.
Processing Power
The Dell PowerEdge R550 is a dual processor system that accepts 3rd Generation Intel Xeon Scalable processors. Only processors with 24 cores or lower can be installed. This means that the R550 supports a maximum of 48 CPU cores.
Intel Xeon Silver
CPU | Cores | Frequency | Cache |
---|---|---|---|
4309Y | 8 | 2.80 GHz | 12 MB |
4310 | 12 | 2.10 GHz | 18 MB |
4310T | 10 | 2.30 GHz | 15 MB |
4314 | 16 | 2.40 GHz | 24 MB |
4316 | 20 | 2.30 GHz | 30MB |
Intel Xeon Gold
CPU | Cores | Frequency | Cache |
---|---|---|---|
5315Y | 8 | 3.20GHz | 12 MB |
5317 | 12 | 3.00GHz | 18 MB |
5318N | 24 | 2.10GHz | 36 MB |
5318S | 24 | 2.10 GHz | 36 MB |
5318Y | 24 | 2.10 GHz | 36 MB |
5320T | 20 | 2.30 GHz | 30 MB |
6312U | 24 | 2.40 GHz | 36 MB |
6326 | 16 | 2.90 GHz | 24 MB |
6334 | 8 | 3.60 GHz | 18 MB |
6336Y | 24 | 2.40 GHz | 36 MB |
6338T | 24 | 2.10 GHz | 36 MB |
6342 | 24 | 2.80 GHz | 36 MB |
6346 | 16 | 3.10 GHz | 36 MB |
6354 | 18 | 3.00 GHz | 39 MB |
6330H | 24 | 2.00 GHz | 33 MB |
5318H | 18 | 2.50 GHz | 24.75 |
5320H | 20 | 2.40 GHz | 27.5 MB |
6328H | 16 | 2.80 GHz | 22 MB |
6328HL | 16 | 2.80 GHz | 22 MB |
6348H | 24 | 2.30 GHz | 33 MB |
Intel Xeon Platinum
CPU | Cores | Frequency | Cache |
---|---|---|---|
8356H | 8 | 3.90 GHz | 35.75 MB |
8360H | 24 | 3.00 GHz | 33 MB |
8360HL | 24 | 3.00 GHz | 33 MB |
8353H | 18 | 2.50 GHz | 24.75 MB |
8354H | 18 | 3.10 GHz | 24.75 MB |
Memory
The Dell PowerEdge R550 server has a total of 16 DDR4 DIMM slots. The R550 only accepts ECC Registered memory (RDIMMs). Module capacities of 8GB, 16GB, 32GB, and 64GB are supported by the R550. A max RAM capacity of 1TB (1024GB) can be achieved with a configuration of 16x64GB RDIMMs. Memory speeds of 2666MT/s and 2933MT/s are supported by the PowerEdge R550. Technically, modules with speeds of 3200MT/s can be installed, but they will clock down to either 2666MT/s or 2933MT/s, depending on the processor that you have installed. The maximum supported memory speed for your system is determined by the CPU that you have installed. For example, if your CPU supports a max of 2666MT/s, and you install a 2933MT/s module, the module will operate at 2666MT/s.
Storage
There are a handful of storage options to choose from for you PowerEdge R550 server. The form factor of your drives will be determined by what chassis you have. With an 8 Bay LFF system, you can install 3.5” drives. 2.5” drives can be installed as well, but you will need a 2.3” to 3.5” drive converter. The 8 Bay SFF and 16 Bay SFF chassis accepts 2.5” drives. Each chassis has the option to use two M.2 drives via the BOSS-S1 riser. The R450 server can use HDDs, SSDs, M.2s, and uSDs. Supported drive interfaces are SAS and SATA.
Supported Drives
Form Factor | Type | Speed | Rotational Speed | Max Capacity Per Drive |
---|---|---|---|---|
3.5" | SATA | 6 Gb | 7.2 K | 16 TB |
3.5" | SAS | 12 Gb | 7.2 K | 16 TB |
2.5" | SATA | 6 Gb | SSD | 7.68 TB |
2.5" | SAS | 12 Gb | SSD | 30.72 TB |
2.5" | SAS | 12 Gb | 10K | 2.4 TB |
2.5" | SAS | 12 Gb | 15K | 900 GB |
M.2 | SATA | 6 Gb | SSD | 480 GB |
uSD | N/A | N/A | N/A | 64 GB |
NVMe Options & Upgrades
A handful of 15th generation Dell servers have loads of NVMe support. Unfortunately, the Dell PowerEdge R550 is not one of those systems. With that said, the R550 is still a fantastic server. If NVMe is a requirement, then the R550 is not the server for you. For those of you who don’t need NVMe, the R550 can still be a great option. Whether it’s the right server for you, depends on your application.
Power Supplies
Power Supply Overview
The Dell PowerEdge R550 has two hot-swap power supply bays on the rear of the system. Because this system supports hot-swap PSUs, you can remove/add a power supply while the system is running, as long as one unit remains within the system. There is a total of three power supply options to choose from: 600W Platinum mixed mode, 800W Platinum mixed mode, and 1100W -48VDC.
Wattages
As shown above, there are three wattages for the R450: 600W, 800W, and 1100W. These are all great options, but if you server requires a lot of power, then the 800W or 1100W are the way to go. For less power-intensive applications, the 600W works great.
Voltages
Each power supply has a voltage associated with it. Both the 600W and 800W options are mixed mode, meaning that they support a power input of 100-240VAC or 240VDC. The 1100W power supplies options only works with -48VDC to -60VDC power inputs.
RAID Options
There are many storage controllers/adapters that can be used with the PowerEdge R550 server. Both RAID (PERC) and non-RAID options can be used. The option that is best for you depends on your application. There is also an option to use a software RAID. Non-RAID adapters cannot configure RAID, but can be used as a storage controller as well as a data controller. PERC RAID controllers on the other hand, can configure RAID. A software RAID can also configure RAID, but it is more limited when compared to a hardware RAID.
RAID Options | RAID Levels | Cache | Drive Speeds | PCIe Generation | RAID Hardware |
---|---|---|---|---|---|
S150 onboard software | 0,1,5,10 | None | 6 Gb/s SATA | PCIe | Software |
HBA355e | None | None | 3 Gb/s SAS/SATA 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
HBA355i | None | None | 3 Gb/s SAS/SATA 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
H345 | 0,1,10 | None | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 3.1 | Hardware |
H745 | 0,1,5,6,10,50,60 | 4GB NV | 3 Gb/s SAS/SATA 6 Gb/s SATA 12 Gb/s SAS |
PCIe 3.0 | Hardware |
H755 | 0,1,5,6,10,50,60 | 8GB NV | Gen4 (16 GT/s) NVMe Gen3 (8 GT/s) NVMe 3 Gb/s SAS/SATA 6 Gb/s SAS/SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
H840 | 0,1,5,6,10,50,60 | 8GB NV | 6 Gb/s SAS/SATA 12 Gb/s SAS |
PCIe 3.1 | Hardware |
Network Interface Card Options
In order to connect a device to the internet, it needs some type of networking card. Networking cards can manifest as a port that is integrated on the motherboard, or as a separate card. The Dell PowerEdge R550 can accept up to one OCP network card as well as PCIe network cards. PCIe cards must be low-profile to install it into the R550. There are also two 1GbE RJ45 ports built in the back of the server.
Systems Management Solutions
The PowerEdge R550 has a wide variety of System Management tools. These tools include, but are not limited to:
- ⦿ Integrated Dell Remote Access Controller (iDRAC 9)
- ⦿ iDRAC Service Module (iSM)
- ⦿ OpenManage Ansible Modules
- ⦿ OpenManage Essentials (OME)
- ⦿ OpenManage Mobile (OMM)
- ⦿ OpenManage Integration for VMware vCenter (OMIVV)
- ⦿ OpenManage Integration for Microsoft System Center (OMIMSSC)
- ⦿ Dell EMC Repository Manager (DRM)
- ⦿ Dell EMC System Update (DSU)
- ⦿ Dell EMC Platform Specific Bootable ISO (PSBI)
- ⦿ Dell EMC Chassis Management Controller (CMC)
- ⦿ OpenManage Connections for Partner Consoles
- ⦿ OpenManage Enterprise Power Manager
- ⦿ OpenManage Integration with ServiceNow (OMISNOW)
Supported Operating Systems:
The Dell PowerEdge R550 has many operating systems choices. These operating systems range from different distributions of Linux and different versions of VMware and ESXi and Windows Server. These operating systems include, but are not limited to:
- ⦿ Red Hat Enterprise Linux 8
- ⦿ Red Hat Enterprise Linux 9
- ⦿ SuSE Linux ES 15
- ⦿ Ubuntu Server 20.04 LTS
- ⦿ VMware ESXi 7.0
- ⦿ VMware ESXi 8.0
- ⦿ Window Server 2019 LTSC
- ⦿ Window Server 2022 LTSC
Technical Information Overview
The Dell PowerEdge R550 is a powerful 2U rackmount server, that can handle almost anything that comes it's way. It is loaded with features that can take the system to new heights. Learning about these features is the best thing you can do to fully take advantage of the perks of the R550. We have compiled a few guides that are useful for learning the ins and outs of the Dell PowerEdge R550 server.
Technical Guide
Learn the ins and outs of the R550: View PowerEdge R550 Technical Guide
Specification Sheet
A quick run down of the R550's Specifications View PowerEdge R550 Spec Sheet
Installation and Service Manual
Need help installing/replacing components or with using diagnostic's tools? The Installation and Service Manual is a fantastic resource: View PowerEdge R550 Installation and Service Manual
Integrated Dell Remote Access Controller 9 User's Guide
Everything you need to know about iDRAC9, all in one place: View PowerEdge R550 iDRAC9 User's Guide
Lifecycle Controller User's Guide
Navigate Lifecycle Controller with the Lifecycle Controller User's Guide: View PowerEdge R550 Lifecycle Controller Setup Guide
Dell Systems Management Overview
Learn about the R550's System Management Technologies: View PowerEdge R550 Dell Systems Management Overview Guide
BIOS Upgrade EFI File Download
Upgrade your BIOS Via an EFI File: Download PowerEdge R550 BIOS Upgrade EFI File
- CPUs
- Memory
- Drives
- NVMe
- Different Chassis Types
- RAID
- BIOS
- iDRAC
- Mass Updates
- How to set IP Address
- How to install VMware ESXI 7.0.3
- Network Cards
- Power Supplies
- How to Rack
- How to Install Windows Server 2016
CPUs
Coming Soon
Memory
Coming Soon
Drives
Coming Soon
NVMe
Coming Soon
Different Chassis Types
Coming Soon
RAID
Coming Soon
BIOS
Coming Soon
iDRAC
Coming Soon
Mass Updates
Coming Soon
How to set IP Address
Coming Soon
How to install VMware ESXI 7.0.3
Coming Soon
Network Cards
Coming Soon
Power Supplies
Coming Soon
How to Rack
Coming Soon
How to Install Windows Server 2016
Coming Soon
Cloud Ninjas' Dell PowerEdge R550 Specifications
Chassis
The Dell PowerEdge R550 is a 2U server in Dell’s 15th generation line up of servers. This server builds upon the 14th generation’s R540. We will highlight the similarities and differences between each chassis option for the PowerEdge R550.
Bay Counts
There are three different bay counts and form factors to choose from for the PowerEdge R550. These options are: 8 Bay LFF, 8 Bay SFF, and 16 Bay SFF. The 8 Bay LFF chassis accepts up to eight 3.5” SAS/SATA drives. The 8 Bay SFF chassis accepts up to eight 2.5” SAS/SATA drives. Lastly, the 16 Bay SFF chassis accepts up to sixteen 2.5” SAS/SATA drives. None of R550 chassis options have an NVMe capable backplane.
Chassis Rear and PCIe Slots
In the rear of the PowerEdge R550, there are four low-profile PCIe slots, two 1GbE RJ45 Ethernet ports, a dedicated iDRAC port, a 2.0 and 3.0 USB port, an OCP card slot, VGA port, system ID button, a BOSS-S2 module, and two hot-swap power supply bays.
Processing Power
The Dell PowerEdge R550 is a dual processor system that accepts 3rd Generation Intel Xeon Scalable processors. Only processors with 24 cores or lower can be installed. This means that the R550 supports a maximum of 48 CPU cores.
Intel Xeon Silver
CPU | Cores | Frequency | Cache |
---|---|---|---|
4309Y | 8 | 2.80 GHz | 12 MB |
4310 | 12 | 2.10 GHz | 18 MB |
4310T | 10 | 2.30 GHz | 15 MB |
4314 | 16 | 2.40 GHz | 24 MB |
4316 | 20 | 2.30 GHz | 30MB |
Intel Xeon Gold
CPU | Cores | Frequency | Cache |
---|---|---|---|
5315Y | 8 | 3.20GHz | 12 MB |
5317 | 12 | 3.00GHz | 18 MB |
5318N | 24 | 2.10GHz | 36 MB |
5318S | 24 | 2.10 GHz | 36 MB |
5318Y | 24 | 2.10 GHz | 36 MB |
5320T | 20 | 2.30 GHz | 30 MB |
6312U | 24 | 2.40 GHz | 36 MB |
6326 | 16 | 2.90 GHz | 24 MB |
6334 | 8 | 3.60 GHz | 18 MB |
6336Y | 24 | 2.40 GHz | 36 MB |
6338T | 24 | 2.10 GHz | 36 MB |
6342 | 24 | 2.80 GHz | 36 MB |
6346 | 16 | 3.10 GHz | 36 MB |
6354 | 18 | 3.00 GHz | 39 MB |
6330H | 24 | 2.00 GHz | 33 MB |
5318H | 18 | 2.50 GHz | 24.75 |
5320H | 20 | 2.40 GHz | 27.5 MB |
6328H | 16 | 2.80 GHz | 22 MB |
6328HL | 16 | 2.80 GHz | 22 MB |
6348H | 24 | 2.30 GHz | 33 MB |
Intel Xeon Platinum
CPU | Cores | Frequency | Cache |
---|---|---|---|
8356H | 8 | 3.90 GHz | 35.75 MB |
8360H | 24 | 3.00 GHz | 33 MB |
8360HL | 24 | 3.00 GHz | 33 MB |
8353H | 18 | 2.50 GHz | 24.75 MB |
8354H | 18 | 3.10 GHz | 24.75 MB |
Memory
The Dell PowerEdge R550 server has a total of 16 DDR4 DIMM slots. The R550 only accepts ECC Registered memory (RDIMMs). Module capacities of 8GB, 16GB, 32GB, and 64GB are supported by the R550. A max RAM capacity of 1TB (1024GB) can be achieved with a configuration of 16x64GB RDIMMs. Memory speeds of 2666MT/s and 2933MT/s are supported by the PowerEdge R550. Technically, modules with speeds of 3200MT/s can be installed, but they will clock down to either 2666MT/s or 2933MT/s, depending on the processor that you have installed. The maximum supported memory speed for your system is determined by the CPU that you have installed. For example, if your CPU supports a max of 2666MT/s, and you install a 2933MT/s module, the module will operate at 2666MT/s.
Storage
There are a handful of storage options to choose from for you PowerEdge R550 server. The form factor of your drives will be determined by what chassis you have. With an 8 Bay LFF system, you can install 3.5” drives. 2.5” drives can be installed as well, but you will need a 2.3” to 3.5” drive converter. The 8 Bay SFF and 16 Bay SFF chassis accepts 2.5” drives. Each chassis has the option to use two M.2 drives via the BOSS-S1 riser. The R450 server can use HDDs, SSDs, M.2s, and uSDs. Supported drive interfaces are SAS and SATA.
Supported Drives
Form Factor | Type | Speed | Rotational Speed | Max Capacity Per Drive |
---|---|---|---|---|
3.5" | SATA | 6 Gb | 7.2 K | 16 TB |
3.5" | SAS | 12 Gb | 7.2 K | 16 TB |
2.5" | SATA | 6 Gb | SSD | 7.68 TB |
2.5" | SAS | 12 Gb | SSD | 30.72 TB |
2.5" | SAS | 12 Gb | 10K | 2.4 TB |
2.5" | SAS | 12 Gb | 15K | 900 GB |
M.2 | SATA | 6 Gb | SSD | 480 GB |
uSD | N/A | N/A | N/A | 64 GB |
NVMe Options & Upgrades
A handful of 15th generation Dell servers have loads of NVMe support. Unfortunately, the Dell PowerEdge R550 is not one of those systems. With that said, the R550 is still a fantastic server. If NVMe is a requirement, then the R550 is not the server for you. For those of you who don’t need NVMe, the R550 can still be a great option. Whether it’s the right server for you, depends on your application.
Power Supplies
Power Supply Overview
The Dell PowerEdge R550 has two hot-swap power supply bays on the rear of the system. Because this system supports hot-swap PSUs, you can remove/add a power supply while the system is running, as long as one unit remains within the system. There is a total of three power supply options to choose from: 600W Platinum mixed mode, 800W Platinum mixed mode, and 1100W -48VDC.
Wattages
As shown above, there are three wattages for the R450: 600W, 800W, and 1100W. These are all great options, but if you server requires a lot of power, then the 800W or 1100W are the way to go. For less power-intensive applications, the 600W works great.
Voltages
Each power supply has a voltage associated with it. Both the 600W and 800W options are mixed mode, meaning that they support a power input of 100-240VAC or 240VDC. The 1100W power supplies options only works with -48VDC to -60VDC power inputs.
RAID Options
There are many storage controllers/adapters that can be used with the PowerEdge R550 server. Both RAID (PERC) and non-RAID options can be used. The option that is best for you depends on your application. There is also an option to use a software RAID. Non-RAID adapters cannot configure RAID, but can be used as a storage controller as well as a data controller. PERC RAID controllers on the other hand, can configure RAID. A software RAID can also configure RAID, but it is more limited when compared to a hardware RAID.
RAID Options | RAID Levels | Cache | Drive Speeds | PCIe Generation | RAID Hardware |
---|---|---|---|---|---|
S150 onboard software | 0,1,5,10 | None | 6 Gb/s SATA | PCIe | Software |
HBA355e | None | None | 3 Gb/s SAS/SATA 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
HBA355i | None | None | 3 Gb/s SAS/SATA 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
H345 | 0,1,10 | None | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 3.1 | Hardware |
H745 | 0,1,5,6,10,50,60 | 4GB NV | 3 Gb/s SAS/SATA 6 Gb/s SATA 12 Gb/s SAS |
PCIe 3.0 | Hardware |
H755 | 0,1,5,6,10,50,60 | 8GB NV | Gen4 (16 GT/s) NVMe Gen3 (8 GT/s) NVMe 3 Gb/s SAS/SATA 6 Gb/s SAS/SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
H840 | 0,1,5,6,10,50,60 | 8GB NV | 6 Gb/s SAS/SATA 12 Gb/s SAS |
PCIe 3.1 | Hardware |
Network Interface Card Options
In order to connect a device to the internet, it needs some type of networking card. Networking cards can manifest as a port that is integrated on the motherboard, or as a separate card. The Dell PowerEdge R550 can accept up to one OCP network card as well as PCIe network cards. PCIe cards must be low-profile to install it into the R550. There are also two 1GbE RJ45 ports built in the back of the server.
Systems Management Solutions
The PowerEdge R550 has a wide variety of System Management tools. These tools include, but are not limited to:
- ⦿ Integrated Dell Remote Access Controller (iDRAC 9)
- ⦿ iDRAC Service Module (iSM)
- ⦿ OpenManage Ansible Modules
- ⦿ OpenManage Essentials (OME)
- ⦿ OpenManage Mobile (OMM)
- ⦿ OpenManage Integration for VMware vCenter (OMIVV)
- ⦿ OpenManage Integration for Microsoft System Center (OMIMSSC)
- ⦿ Dell EMC Repository Manager (DRM)
- ⦿ Dell EMC System Update (DSU)
- ⦿ Dell EMC Platform Specific Bootable ISO (PSBI)
- ⦿ Dell EMC Chassis Management Controller (CMC)
- ⦿ OpenManage Connections for Partner Consoles
- ⦿ OpenManage Enterprise Power Manager
- ⦿ OpenManage Integration with ServiceNow (OMISNOW)
Supported Operating Systems:
The Dell PowerEdge R550 has many operating systems choices. These operating systems range from different distributions of Linux and different versions of VMware and ESXi and Windows Server. These operating systems include, but are not limited to:
- ⦿ Red Hat Enterprise Linux 8
- ⦿ Red Hat Enterprise Linux 9
- ⦿ SuSE Linux ES 15
- ⦿ Ubuntu Server 20.04 LTS
- ⦿ VMware ESXi 7.0
- ⦿ VMware ESXi 8.0
- ⦿ Window Server 2019 LTSC
- ⦿ Window Server 2022 LTSC
Technical Information Overview
The Dell PowerEdge R550 is a powerful 2U rackmount server, that can handle almost anything that comes it's way. It is loaded with features that can take the system to new heights. Learning about these features is the best thing you can do to fully take advantage of the perks of the R550. We have compiled a few guides that are useful for learning the ins and outs of the Dell PowerEdge R550 server.
Technical Guide
Learn the ins and outs of the R550: View PowerEdge R550 Technical Guide
Specification Sheet
A quick run down of the R550's Specifications View PowerEdge R550 Spec Sheet
Installation and Service Manual
Need help installing/replacing components or with using diagnostic's tools? The Installation and Service Manual is a fantastic resource: View PowerEdge R550 Installation and Service Manual
Integrated Dell Remote Access Controller 9 User's Guide
Everything you need to know about iDRAC9, all in one place: View PowerEdge R550 iDRAC9 User's Guide
Lifecycle Controller User's Guide
Navigate Lifecycle Controller with the Lifecycle Controller User's Guide: View PowerEdge R550 Lifecycle Controller Setup Guide
Dell Systems Management Overview
Learn about the R550's System Management Technologies: View PowerEdge R550 Dell Systems Management Overview Guide
BIOS Upgrade EFI File Download
Upgrade your BIOS Via an EFI File: Download PowerEdge R550 BIOS Upgrade EFI File
Cloud Ninja One Year Warranty
WHAT IS COVERED BY THIS WARRANTY?
Cloud Ninja warrants the hardware product and accessories contained in the original packaging (“Cloud Ninja Product”) against defects in materials and workmanship when used normally in accordance with Cloud Ninja' guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). Cloud Ninja’s guidelines include but are not limited to information contained in technical specifications and user manuals communications from Brand.
Please note: All claims made under the Cloud Ninja’s One-Year Limited Warranty will be governed by the terms set out in this warranty document.
WHAT IS NOT COVERED BY THIS WARRANTY?
This Warranty does not apply to any non-Cloud Ninja sold hardware products or any software, even if packaged or sold with Cloud Ninja hardware. Manufacturers, suppliers, or publishers, other than Cloud Ninjas, may provide their own warranties to you – please contact them for further information. Cloud Ninjas does not warrant that the operation of the Cloud Ninja Product will be uninterrupted or error-free. Cloud Ninjas is not responsible for damages arising from failure to follow instructions relating to the Cloud Ninja Product’s use. We do warranty drives used for China plotting or mining. We support the Crypto community and love what they are building. However, China burns through drives and we cannot provide warranty for China.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Cloud Ninjas Product outside original manufacturer’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Cloud Ninjas or a Cloud Ninjas Authorized Service Provider; (g) to a Cloud Ninjas Product that has been modified to alter functionality or capability without the written permission of Cloud Ninjas; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Cloud Ninjas Product, or (i) if any serial number has been removed or defaced from the Cloud Ninjas Product.
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Before receiving warranty service, Cloud Ninjas or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Cloud Ninjas’ procedures for obtaining warranty service. Before submitting your Cloud Ninjas Product for warranty service you should maintain a separate backup copy of the contents of its storage media, remove all personal information that you want to protect and disable all security passwords.
DURING WARRANTY SERVICE IT IS POSSIBLE THE CONTENTS OF THE STORAGE MEDIA WILL BE LOST, REPLACED OR REFORMATTED. CLOUD NINJAS AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY OTHER PART OF THE CLOUD NINJAS PRODUCT SERVICED.
Following warranty service your Cloud Ninjas Product or a replacement device will be returned to you as your Cloud Ninja Product was configured when originally purchased, subject to applicable updates. You will be responsible for reinstalling all other software programs, data and information. Recovery and reinstallation of other software programs, data and information are not covered under this Warranty.