Dell PowerEdge R350 Server
SKU: Dell-R350-8B-SFF
Cloud Ninjas' Dell PowerEdge R350 Specifications
Chassis
The Dell PowerEdge R350 is a 1U server designed for small to medium-sized businesses. The R350 builds upon the R340 from the previous generation of servers. We will highlight some of the differences and similarities between the R350’s chassis options.
Bay Counts
There are two different bay count options and form factors to choose from for the R350 server. These options are 8 Bay SFF and 4 Bay LFF. The 8 Bay SFF options accepts up to eight 2.5” hot-swap SAS/SATA HDDs or SSDs. The 4 Bay LFF chassis accepts up to four 3.5” hot-swap SAS/SATA drives. 2.5” drives can be installed using a 2.5” to 3.5” adapter.
Chassis Rear and PCIe Slots
There is only one possible rear configuration for the PowerEdge R350. The rear includes two low-profile PCIe slots, a serial connector, VGA port, two 1GbE RJ45 Ethernet ports, a dedicated RJ45 iDRAC port, a USB 2.0 port, a USB 3.2 Gen 1 port, a system ID button, CMA jack, two BOSS riser slots, and two hot-swap power supply bays.
Processing Power
The Dell PowerEdge R350 server is a single processor system. The CPU socket accepts Intel Xeon E-2300 processors with up to 8 cores and Intel Pentium processors with up to 2 cores.
Intel Xeon E-2300
| CPU | Cores | Frequency | Cache |
|---|---|---|---|
| E-2314 | 4 | 2.80 GHz | 8 MB |
| E-2324G | 4 | 3.10 GHz | 8 MB |
| E-2334 | 4 | 3.40 GHz | 8 MB |
| E-2336 | 6 | 2.90 GHz | 12 MB |
| E-2356 | 6 | 3.20 GHz | 12 MB |
| E-2374G | 4 | 3.70 GHz | 8 MB |
| E-2378 | 8 | 2.60 GHz | 16 MB |
| E-2378G | 8 | 2.80 GHz | 16 MB |
| E-2386G | 6 | 3.50 GHz | 12 MB |
| E-2388G | 8 | 3.20 GHz | 16 MB |
Intel Pentium
| CPU | Cores | Frequency | Cache |
|---|---|---|---|
| G7400 | 2 | 3.70 GHz | 6 MB |
| G7400T | 2 | 3.10 GHz | 6 MB |
| G7400TE | 2 | 3.00 GHz | 6 MB |
| G7400E | 2 | 3.60 GHz | 6 MB |
| G6405T | 2 | 3.50 GHz | 4 MB |
| G6405 | 2 | 4.10 GHz | 4 MB |
| G6505 | 2 | 4.20 GHz | 4 MB |
| G6505T | 2 | 3.60 GHz | 4 MB |
| G6605 | 2 | 4.30 GHz | 4 MB |
| 6500Y | 2 | 3.40 GHz | 4 MB |
| 7505 | 2 | 3.50 GHz | 4 MB |
| G6400TE | 2 | 3.20 GHz | 4 MB |
| G6400E | 2 | 3.80 GHz | 4 MB |
| G6400T | 2 | 3.40 GHz | 4 MB |
| G6400 | 2 | 4.00 GHz | 4 MB |
| G6500 | 2 | 4.10 GHz | 4 MB |
| G6500T | 2 | 3.50 GHz | 4 MB |
| G6600 | 2 | 4.20 GHz | 4 MB |
| G6405U | 2 | 2.40 GHz | 4 MB |
| G5600T | 2 | 3.30 GHz | 4 MB |
| G5420T | 2 | 3.20 GHz | 4 MB |
| G5420 | 2 | 3.80 GHz | 4 MB |
| G5620 | 2 | 4.00 GHz | 4 MB |
| 4417U | 2 | 2.30 GHz | 2 MB |
| 4425Y | 2 | 1.70 GHz | 2 MB |
| 5405U | 2 | 2.30 GHz | 2 MB |
| G5400 | 2 | 3.70 GHz | 4 MB |
| G5400T | 2 | 3.10 GHz | 4 MB |
| 4415Y | 2 | 1.60 GHz | 2 MB |
| 4415U | 2 | 2.30 GHz | 2 MB |
| 4410Y | 2 | 1.50 GHz | 2 MB |
Memory
The Dell PowerEdge R350 server consists of four DDR4 DIMM slots. There are two memory channels that each contain two DIMM slots. DIMM slots are colored so you can easily differentiate channels. Only one type of memory can be used with the R350 which is non-ECC unbuffered (UDIMMs). The greatest possible RAM configuration that you can reach with this system is 128GB with 4x32GB UDIMMs. Memory speeds of 2666MT/s, 2933M/s, and 3200MT/s can be used with the R350. The maximum supported memory speed for your system is determined by the processor that you have installed. If your system is using an Intel Pentium processor, then it will be limited to a memory speed of 2666MT/s. With Intel Xeon E-2300 processor, you can achieve a max memory speed of 3200MT/s. If the max memory speed of your system is lower than the speed of the install modules, then the modules will clock down to the max speed. For example, if the installed processor supports a max memory speed of 2666MT/s, and you install 3200MT/s modules, the modules will clock down to 2666MT/s.
Storage
The Dell PowerEdge R350 server has a handful of different storage options. All chassis for the R350 have 3.5” drives bay, but 2.5” drives can still be installed using a 2.5” to 3.5” drive adapter. The R250 the use of HDDs, SSDs, and M.2s. Supported drive interfaces are SATA and SAS.
Supported Drives
| Form Factor | Type | Speed | Rotational Speed | Max Capacity Per Drive |
|---|---|---|---|---|
| 3.5" | SATA | 6 Gb | 7.2 K | 20 TB |
| 3.5" | SAS | 12 Gb | 7.2 K | 20 TB |
| 2.5" | SATA | 6 Gb | SSD | 3.84 TB |
| 2.5" | SAS/vSAS | 12 Gb | SSD | 7.68 TB |
| 2.5" | SAS | 12 Gb | 10K | 2.4 TB |
| 2.5" | SAS | 12 Gb | 15K | 900 GB |
| M.2 | SATA | 6 Gb | SSD | 480GB |
NVMe Options & Upgrades
If you’re looking for a server with tons of NVMe support, then the R350 is not the system for you. With this said, the PowerEdge R350 is still a great system, but whether its right for you is determined by what you want to do with it. If NVMe is something that you do not need, then the R350 can be a fantastic server. None of the R350’s chassis have an NVMe capable backplane, so you cannot install NVMe U.2 drives. M.2 drives can be installed via the BOSS-S2 module, however there is not support for NVMe M.2 drives.
Power Supplies
The Dell PowerEdge R350 can hold up to two hot-swap power supplies. There are really only two power supply options to choose from for this server. The first option is 600W Platinum 100-240VAC. The second option is 600W Platinum 240VDC. The wattage and efficiency rating are the same for each power supply. The only difference is the voltages. The 100-240VAC option supports a greater voltage range than the 240VDC version.
RAID Options
The Dell PowerEdge R350 server has multiple different storage controllers to choose from. There are both RAID (PERC) and non-RAID options. Both types included some great options, but the one that’s bets for you depends on your application. You can also use a software RAID. Non-RAID adapters cannot be used to configure RAID. They can only be used as a boot controller or data controller. On the other hand, PERC RAID controllers cannot configure RAID. A software RAID does the same thing as a hardware RAID, but it is limited compared to a hardware RAID.
| RAID Options | RAID Levels | Cache | Drive Speeds | PCIe Generation | RAID Hardware |
|---|---|---|---|---|---|
| S150 onboard software | 0,1,5,10 | None | 6 Gb/s SATA | PCIe | Software |
| HBA355e | None | None | 3 Gb/s SAS/SATA 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
| HBA355i | None | None | 3 Gb/s SAS/SATA 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
| H345 | 0,1,10 | None | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 3.1 | Hardware |
| H355 | 0,1,10 | None | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
| H355f | 0,1,10 | None | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
| H755 | 0,1,5,6,10,50,60 | 8GB NV | Gen4 (16 GT/s) NVMe Gen3 (8 GT/s) NVMe 3 Gb/s SAS/SATA 6 Gb/s SAS/SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
| H755f | 0,1,5,6,10,50,60 | 8GB NV | 3 Gb/s SAS/SATA 6 Gb/s SAS/SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
Network Interface Card Options
In order to connect a device to the internet, it needs some type of networking card. Networking cards can manifest as a port that is integrated on the motherboard, or as a separate card. The PowerEdge R350 has no option to add in an OCP card, but they can accept PCIe network cards. PCIe cards must be low-profile in order to install it into the R350. There is also two 1GbE RJ45 ports built in the back of the server.
Systems Management Solutions
The PowerEdge R350 has a wide variety of System Management tools. These tools include, but are not limited to:
- ⦿ Integrated Dell Remote Access Controller (iDRAC 9)
- ⦿ iDRAC Service Module (iSM)
- ⦿ OpenManage Ansible Modules
- ⦿ OpenManage Essentials (OME)
- ⦿ OpenManage Mobile (OMM)
- ⦿ OpenManage Integration for VMware vCenter (OMIVV)
- ⦿ OpenManage Integration for Microsoft System Center (OMIMSSC)
- ⦿ Dell EMC Repository Manager (DRM)
- ⦿ Dell EMC System Update (DSU)
- ⦿ Dell EMC Platform Specific Bootable ISO (PSBI)
- ⦿ Dell EMC Chassis Management Controller (CMC)
- ⦿ OpenManage Connections for Partner Consoles
- ⦿ OpenManage Enterprise Power Manager
- ⦿ OpenManage Integration with ServiceNow (OMISNOW)
Supported Operating Systems:
The Dell PowerEdge R350 has many operating systems choices. These operating systems range from different distributions of Linux and different versions of VMware and ESXi and Windows Server. These operating systems include, but are not limited to:
- ⦿ Red Hat Enterprise Linux 8
- ⦿ Red Hat Enterprise Linux 9
- ⦿ SuSE Linux ES 15
- ⦿ Ubuntu Server 20.04 LTS
- ⦿ VMware ESXi 7.0
- ⦿ VMware ESXi 8.0
- ⦿ Window Server 2019 LTSC
- ⦿ Window Server 2022 LTSC
Technical Information Overview
The Dell PowerEdge R350 is a powerful 1U rackmount server, that can handle almost anything that comes it's way. It is loaded with features that can take the system to new heights. Learning about these features is the best thing you can do to fully take advantage of the perks of the R350. We have compiled a few guides that are useful for learning the ins and outs of the Dell PowerEdge R350 server.
Technical Guide
Learn the ins and outs of the R350: View PowerEdge R350 Technical Guide
Specification Sheet
A quick run down of the R350's Specifications View PowerEdge R350 Spec Sheet
Installation and Service Manual
Need help installing/replacing components or with using diagnostic's tools? The Installation and Service Manual is a fantastic resource: View PowerEdge R350 Installation and Service Manual
Integrated Dell Remote Access Controller 9 User's Guide
Everything you need to know about iDRAC9, all in one place: View PowerEdge R350 iDRAC9 User's Guide
Lifecycle Controller User's Guide
Navigate Lifecycle Controller with the Lifecycle Controller User's Guide: View PowerEdge R350 Lifecycle Controller Setup Guide
Dell Systems Management Overview
Learn about the R350's System Management Technologies: View PowerEdge R350 Dell Systems Management Overview Guide
BIOS Upgrade EFI File Download
Upgrade your BIOS Via an EFI File: Download PowerEdge R350 BIOS Upgrade EFI File
You may also be interested in the following product(s)
- CPUs
- Memory
- Drives
- NVMe
- Different Chassis Types
- RAID
- BIOS
- iDRAC
- Mass Updates
- How to set IP Address
- How to install VMware ESXI 7.0.3
- Network Cards
- Power Supplies
- How to Rack
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CPUs
Memory
Drives
Coming Soon
NVMe
Coming Soon
Different Chassis Types
Coming Soon
RAID
BIOS
iDRAC
Mass Updates
How to set IP Address
How to install VMware ESXI 7.0.3
Network Cards
Power Supplies
How to Rack
How to Install Windows Server 2016
Cloud Ninjas' Dell PowerEdge R350 Specifications
Chassis
The Dell PowerEdge R350 is a 1U server designed for small to medium-sized businesses. The R350 builds upon the R340 from the previous generation of servers. We will highlight some of the differences and similarities between the R350’s chassis options.
Bay Counts
There are two different bay count options and form factors to choose from for the R350 server. These options are 8 Bay SFF and 4 Bay LFF. The 8 Bay SFF options accepts up to eight 2.5” hot-swap SAS/SATA HDDs or SSDs. The 4 Bay LFF chassis accepts up to four 3.5” hot-swap SAS/SATA drives. 2.5” drives can be installed using a 2.5” to 3.5” adapter.
Chassis Rear and PCIe Slots
There is only one possible rear configuration for the PowerEdge R350. The rear includes two low-profile PCIe slots, a serial connector, VGA port, two 1GbE RJ45 Ethernet ports, a dedicated RJ45 iDRAC port, a USB 2.0 port, a USB 3.2 Gen 1 port, a system ID button, CMA jack, two BOSS riser slots, and two hot-swap power supply bays.
Processing Power
The Dell PowerEdge R350 server is a single processor system. The CPU socket accepts Intel Xeon E-2300 processors with up to 8 cores and Intel Pentium processors with up to 2 cores.
Intel Xeon E-2300
| CPU | Cores | Frequency | Cache |
|---|---|---|---|
| E-2314 | 4 | 2.80 GHz | 8 MB |
| E-2324G | 4 | 3.10 GHz | 8 MB |
| E-2334 | 4 | 3.40 GHz | 8 MB |
| E-2336 | 6 | 2.90 GHz | 12 MB |
| E-2356 | 6 | 3.20 GHz | 12 MB |
| E-2374G | 4 | 3.70 GHz | 8 MB |
| E-2378 | 8 | 2.60 GHz | 16 MB |
| E-2378G | 8 | 2.80 GHz | 16 MB |
| E-2386G | 6 | 3.50 GHz | 12 MB |
| E-2388G | 8 | 3.20 GHz | 16 MB |
Intel Pentium
| CPU | Cores | Frequency | Cache |
|---|---|---|---|
| G7400 | 2 | 3.70 GHz | 6 MB |
| G7400T | 2 | 3.10 GHz | 6 MB |
| G7400TE | 2 | 3.00 GHz | 6 MB |
| G7400E | 2 | 3.60 GHz | 6 MB |
| G6405T | 2 | 3.50 GHz | 4 MB |
| G6405 | 2 | 4.10 GHz | 4 MB |
| G6505 | 2 | 4.20 GHz | 4 MB |
| G6505T | 2 | 3.60 GHz | 4 MB |
| G6605 | 2 | 4.30 GHz | 4 MB |
| 6500Y | 2 | 3.40 GHz | 4 MB |
| 7505 | 2 | 3.50 GHz | 4 MB |
| G6400TE | 2 | 3.20 GHz | 4 MB |
| G6400E | 2 | 3.80 GHz | 4 MB |
| G6400T | 2 | 3.40 GHz | 4 MB |
| G6400 | 2 | 4.00 GHz | 4 MB |
| G6500 | 2 | 4.10 GHz | 4 MB |
| G6500T | 2 | 3.50 GHz | 4 MB |
| G6600 | 2 | 4.20 GHz | 4 MB |
| G6405U | 2 | 2.40 GHz | 4 MB |
| G5600T | 2 | 3.30 GHz | 4 MB |
| G5420T | 2 | 3.20 GHz | 4 MB |
| G5420 | 2 | 3.80 GHz | 4 MB |
| G5620 | 2 | 4.00 GHz | 4 MB |
| 4417U | 2 | 2.30 GHz | 2 MB |
| 4425Y | 2 | 1.70 GHz | 2 MB |
| 5405U | 2 | 2.30 GHz | 2 MB |
| G5400 | 2 | 3.70 GHz | 4 MB |
| G5400T | 2 | 3.10 GHz | 4 MB |
| 4415Y | 2 | 1.60 GHz | 2 MB |
| 4415U | 2 | 2.30 GHz | 2 MB |
| 4410Y | 2 | 1.50 GHz | 2 MB |
Memory
The Dell PowerEdge R350 server consists of four DDR4 DIMM slots. There are two memory channels that each contain two DIMM slots. DIMM slots are colored so you can easily differentiate channels. Only one type of memory can be used with the R350 which is non-ECC unbuffered (UDIMMs). The greatest possible RAM configuration that you can reach with this system is 128GB with 4x32GB UDIMMs. Memory speeds of 2666MT/s, 2933M/s, and 3200MT/s can be used with the R350. The maximum supported memory speed for your system is determined by the processor that you have installed. If your system is using an Intel Pentium processor, then it will be limited to a memory speed of 2666MT/s. With Intel Xeon E-2300 processor, you can achieve a max memory speed of 3200MT/s. If the max memory speed of your system is lower than the speed of the install modules, then the modules will clock down to the max speed. For example, if the installed processor supports a max memory speed of 2666MT/s, and you install 3200MT/s modules, the modules will clock down to 2666MT/s.
Storage
The Dell PowerEdge R350 server has a handful of different storage options. All chassis for the R350 have 3.5” drives bay, but 2.5” drives can still be installed using a 2.5” to 3.5” drive adapter. The R250 the use of HDDs, SSDs, and M.2s. Supported drive interfaces are SATA and SAS.
Supported Drives
| Form Factor | Type | Speed | Rotational Speed | Max Capacity Per Drive |
|---|---|---|---|---|
| 3.5" | SATA | 6 Gb | 7.2 K | 20 TB |
| 3.5" | SAS | 12 Gb | 7.2 K | 20 TB |
| 2.5" | SATA | 6 Gb | SSD | 3.84 TB |
| 2.5" | SAS/vSAS | 12 Gb | SSD | 7.68 TB |
| 2.5" | SAS | 12 Gb | 10K | 2.4 TB |
| 2.5" | SAS | 12 Gb | 15K | 900 GB |
| M.2 | SATA | 6 Gb | SSD | 480GB |
NVMe Options & Upgrades
If you’re looking for a server with tons of NVMe support, then the R350 is not the system for you. With this said, the PowerEdge R350 is still a great system, but whether its right for you is determined by what you want to do with it. If NVMe is something that you do not need, then the R350 can be a fantastic server. None of the R350’s chassis have an NVMe capable backplane, so you cannot install NVMe U.2 drives. M.2 drives can be installed via the BOSS-S2 module, however there is not support for NVMe M.2 drives.
Power Supplies
The Dell PowerEdge R350 can hold up to two hot-swap power supplies. There are really only two power supply options to choose from for this server. The first option is 600W Platinum 100-240VAC. The second option is 600W Platinum 240VDC. The wattage and efficiency rating are the same for each power supply. The only difference is the voltages. The 100-240VAC option supports a greater voltage range than the 240VDC version.
RAID Options
The Dell PowerEdge R350 server has multiple different storage controllers to choose from. There are both RAID (PERC) and non-RAID options. Both types included some great options, but the one that’s bets for you depends on your application. You can also use a software RAID. Non-RAID adapters cannot be used to configure RAID. They can only be used as a boot controller or data controller. On the other hand, PERC RAID controllers cannot configure RAID. A software RAID does the same thing as a hardware RAID, but it is limited compared to a hardware RAID.
| RAID Options | RAID Levels | Cache | Drive Speeds | PCIe Generation | RAID Hardware |
|---|---|---|---|---|---|
| S150 onboard software | 0,1,5,10 | None | 6 Gb/s SATA | PCIe | Software |
| HBA355e | None | None | 3 Gb/s SAS/SATA 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
| HBA355i | None | None | 3 Gb/s SAS/SATA 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
| H345 | 0,1,10 | None | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 3.1 | Hardware |
| H355 | 0,1,10 | None | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
| H355f | 0,1,10 | None | 6 Gb/s SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
| H755 | 0,1,5,6,10,50,60 | 8GB NV | Gen4 (16 GT/s) NVMe Gen3 (8 GT/s) NVMe 3 Gb/s SAS/SATA 6 Gb/s SAS/SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
| H755f | 0,1,5,6,10,50,60 | 8GB NV | 3 Gb/s SAS/SATA 6 Gb/s SAS/SATA 12 Gb/s SAS |
PCIe 4.0 | Hardware |
Network Interface Card Options
In order to connect a device to the internet, it needs some type of networking card. Networking cards can manifest as a port that is integrated on the motherboard, or as a separate card. The PowerEdge R350 has no option to add in an OCP card, but they can accept PCIe network cards. PCIe cards must be low-profile in order to install it into the R350. There is also two 1GbE RJ45 ports built in the back of the server.
Systems Management Solutions
The PowerEdge R350 has a wide variety of System Management tools. These tools include, but are not limited to:
- ⦿ Integrated Dell Remote Access Controller (iDRAC 9)
- ⦿ iDRAC Service Module (iSM)
- ⦿ OpenManage Ansible Modules
- ⦿ OpenManage Essentials (OME)
- ⦿ OpenManage Mobile (OMM)
- ⦿ OpenManage Integration for VMware vCenter (OMIVV)
- ⦿ OpenManage Integration for Microsoft System Center (OMIMSSC)
- ⦿ Dell EMC Repository Manager (DRM)
- ⦿ Dell EMC System Update (DSU)
- ⦿ Dell EMC Platform Specific Bootable ISO (PSBI)
- ⦿ Dell EMC Chassis Management Controller (CMC)
- ⦿ OpenManage Connections for Partner Consoles
- ⦿ OpenManage Enterprise Power Manager
- ⦿ OpenManage Integration with ServiceNow (OMISNOW)
Supported Operating Systems:
The Dell PowerEdge R350 has many operating systems choices. These operating systems range from different distributions of Linux and different versions of VMware and ESXi and Windows Server. These operating systems include, but are not limited to:
- ⦿ Red Hat Enterprise Linux 8
- ⦿ Red Hat Enterprise Linux 9
- ⦿ SuSE Linux ES 15
- ⦿ Ubuntu Server 20.04 LTS
- ⦿ VMware ESXi 7.0
- ⦿ VMware ESXi 8.0
- ⦿ Window Server 2019 LTSC
- ⦿ Window Server 2022 LTSC
Technical Information Overview
The Dell PowerEdge R350 is a powerful 1U rackmount server, that can handle almost anything that comes it's way. It is loaded with features that can take the system to new heights. Learning about these features is the best thing you can do to fully take advantage of the perks of the R350. We have compiled a few guides that are useful for learning the ins and outs of the Dell PowerEdge R350 server.
Technical Guide
Learn the ins and outs of the R350: View PowerEdge R350 Technical Guide
Specification Sheet
A quick run down of the R350's Specifications View PowerEdge R350 Spec Sheet
Installation and Service Manual
Need help installing/replacing components or with using diagnostic's tools? The Installation and Service Manual is a fantastic resource: View PowerEdge R350 Installation and Service Manual
Integrated Dell Remote Access Controller 9 User's Guide
Everything you need to know about iDRAC9, all in one place: View PowerEdge R350 iDRAC9 User's Guide
Lifecycle Controller User's Guide
Navigate Lifecycle Controller with the Lifecycle Controller User's Guide: View PowerEdge R350 Lifecycle Controller Setup Guide
Dell Systems Management Overview
Learn about the R350's System Management Technologies: View PowerEdge R350 Dell Systems Management Overview Guide
BIOS Upgrade EFI File Download
Upgrade your BIOS Via an EFI File: Download PowerEdge R350 BIOS Upgrade EFI File
Cloud Ninja One Year Warranty
WHAT IS COVERED BY THIS WARRANTY?
Cloud Ninja warrants the hardware product and accessories contained in the original packaging (“Cloud Ninja Product”) against defects in materials and workmanship when used normally in accordance with Cloud Ninja' guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). Cloud Ninja’s guidelines include but are not limited to information contained in technical specifications and user manuals communications from Brand.
Please note: All claims made under the Cloud Ninja’s One-Year Limited Warranty will be governed by the terms set out in this warranty document.
WHAT IS NOT COVERED BY THIS WARRANTY?
This Warranty does not apply to any non-Cloud Ninja sold hardware products or any software, even if packaged or sold with Cloud Ninja hardware. Manufacturers, suppliers, or publishers, other than Cloud Ninjas, may provide their own warranties to you – please contact them for further information. Cloud Ninjas does not warrant that the operation of the Cloud Ninja Product will be uninterrupted or error-free. Cloud Ninjas is not responsible for damages arising from failure to follow instructions relating to the Cloud Ninja Product’s use. We do warranty drives used for China plotting or mining. We support the Crypto community and love what they are building. However, China burns through drives and we cannot provide warranty for China.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Cloud Ninjas Product outside original manufacturer’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Cloud Ninjas or a Cloud Ninjas Authorized Service Provider; (g) to a Cloud Ninjas Product that has been modified to alter functionality or capability without the written permission of Cloud Ninjas; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Cloud Ninjas Product, or (i) if any serial number has been removed or defaced from the Cloud Ninjas Product.
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YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE INFORMATION CONTAINED ON THE CLOUD NINJAS PRODUCT STORAGE MEDIA TO PROTECT THE CONTENTS AND AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL FAILURES.
Before receiving warranty service, Cloud Ninjas or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Cloud Ninjas’ procedures for obtaining warranty service. Before submitting your Cloud Ninjas Product for warranty service you should maintain a separate backup copy of the contents of its storage media, remove all personal information that you want to protect and disable all security passwords.
DURING WARRANTY SERVICE IT IS POSSIBLE THE CONTENTS OF THE STORAGE MEDIA WILL BE LOST, REPLACED OR REFORMATTED. CLOUD NINJAS AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY OTHER PART OF THE CLOUD NINJAS PRODUCT SERVICED.
Following warranty service your Cloud Ninjas Product or a replacement device will be returned to you as your Cloud Ninja Product was configured when originally purchased, subject to applicable updates. You will be responsible for reinstalling all other software programs, data and information. Recovery and reinstallation of other software programs, data and information are not covered under this Warranty.